Hotel Operations Manager

il y a 3 semaines


Paris, Île-de-France HappyCulture Temps plein
Job Title: Assistant Director of Hotel Operations

HappyCulture is seeking an experienced and dynamic Assistant Director of Hotel Operations to join our team at the R.Kipling hotel in the heart of Pigalle. As a key member of our hotel management team, you will be responsible for ensuring the smooth operation of our hotel, providing exceptional guest experiences, and driving business growth.

Key Responsibilities:
  • Assist the Director of Hotel Operations in managing the day-to-day operations of the hotel, including front office, housekeeping, food and beverage, and maintenance.
  • Develop and implement strategies to improve guest satisfaction, loyalty, and retention.
  • Monitor and analyze key performance indicators (KPIs) to identify areas for improvement and implement corrective actions.
  • Collaborate with the sales and marketing team to develop and implement sales strategies to drive revenue growth.
  • Supervise and train hotel staff to ensure they are equipped to provide exceptional guest experiences.
Requirements:
  • Minimum 2 years of experience in hotel operations, preferably in a management role.
  • Strong knowledge of hotel operations, including front office, housekeeping, food and beverage, and maintenance.
  • Excellent communication and interpersonal skills, with the ability to work effectively with guests, staff, and management.
  • Ability to analyze data and make informed decisions to drive business growth.
  • Flexibility to work a variety of shifts, including evenings, weekends, and holidays.
What We Offer:
  • A competitive salary and benefits package.
  • Opportunities for career growth and professional development.
  • A dynamic and supportive work environment.
  • A comprehensive training program to ensure your success in your role.

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