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Delivery Manager
Il y a 2 mois
We are seeking a highly skilled Delivery Manager to join our team at Octopus Energy, a leading technology company focused on creating a smart, sustainable energy system. As a key member of our team, you will play a critical role in supporting European clients through migration journeys or ongoing relationships.
Key Responsibilities- Client Relationship Management: Manage client relationships, being the primary contact for tech development and issue resolution.
- Triage and Communication: Triaging requests and communicating client priorities to the development team.
- Needs Articulation: Summarize and articulate client needs and timelines internally.
- Technology Delivery: Support clients in meeting business needs through technology delivery.
- Product Development: Collaborate with the engineering team to deliver product features.
- Alignment and Expansion: Align client direction with Kraken's goals and infrastructure, with potential to expand role to other regions.
- Strong Client Delivery Experience: Strong client delivery and/or product ownership experience.
- Agile Delivery Expertise: Strong agile delivery experience.
- Product Management Skills: Experience of product management and customer journeys.
- Technical Understanding: Solid understanding of technology and associated trends.
- Communication and Collaboration: Excellent communications, collaboration, and presentation skills.
- Influencing and Challenging: Strong influencing skills and ability to challenge traditional ways of thinking.
- Complex Delivery Experience: Experience of working with significant complex delivery pipelines for clients.
- Patience and Initiative: Patience and initiative to understand client needs and drive solutions.
- Time Management: Time management and a get-stuff-done attitude.
- Fluent Languages: Fluent English and French required.
- Employee Profit-Sharing: Employee profit-sharing scheme.
- Flex-Office: Flexible working arrangements.
- Excellent Health Insurance: Comprehensive health insurance package.
- Soft Mobility Package: Soft mobility package for employees.
- Public Transport Pass: Payment of part of the 'pass navigo' public transport pass.
We are an organization where people learn, decide, and build faster. Where they work autonomously, with extraordinary people, on innovative projects. We want your investment to be rewarded by benefits you really care about. We are an equal opportunities employer and invite you to apply, whatever your age, gender, marital status, color, disability, pregnancy or parenthood, origin, religious beliefs, or sexual orientation.
