Customer Relationship Management Project Leader

Il y a 2 mois


Strasbourg, Grand Est, France MICHAEL PAGE Temps plein

Position: CRM Project Coordinator

We are seeking a skilled CRM Project Coordinator to oversee the development and execution of our customer relationship management initiatives. The successful candidate will be responsible for:

  • Designing and deploying innovative CRM solutions tailored to our business needs.
  • Engaging in the selection of appropriate technical solutions to enhance our CRM capabilities.
  • Leading the technical design and architecture of the CRM system.
  • Managing the detailed phases of design and implementation to ensure project success.
  • Ensuring that project scope, timelines, budgets, and quality standards are consistently met.
  • Providing comprehensive project reporting and proactively managing risks and alerts.
  • Coordinating efforts between internal and external IT teams, including developers, integrators, and publishers.
  • Maintaining the operational integrity of the CRM solution.
  • Collaborating with the Technical Manager to establish domain architecture.
  • Driving the automation of technical processes and tools to enhance efficiency.

Candidate Profile: A Bachelor's degree in Computer Science or a related discipline is required, along with a minimum of 5 years of experience in CRM implementations. Familiarity with Hubspot or similar CRM platforms is advantageous. The ideal candidate will have experience managing large-scale projects and deployments. We are looking for an organized, structured, and collaborative team player who values excellence.

About the Company: Join a reputable French family-owned business dedicated to enhancing workplace well-being through technology and innovation. Our company is committed to developing cutting-edge tools for businesses and offers a dynamic and passionate work environment.



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