Customer Relationship Management Project Leader
Il y a 2 mois
Position: CRM Project Coordinator
We are seeking a skilled CRM Project Coordinator to oversee the development and execution of our customer relationship management initiatives. The successful candidate will be responsible for:
- Designing and deploying innovative CRM solutions tailored to our business needs.
- Engaging in the selection of appropriate technical solutions to enhance our CRM capabilities.
- Leading the technical design and architecture of the CRM system.
- Managing the detailed phases of design and implementation to ensure project success.
- Ensuring that project scope, timelines, budgets, and quality standards are consistently met.
- Providing comprehensive project reporting and proactively managing risks and alerts.
- Coordinating efforts between internal and external IT teams, including developers, integrators, and publishers.
- Maintaining the operational integrity of the CRM solution.
- Collaborating with the Technical Manager to establish domain architecture.
- Driving the automation of technical processes and tools to enhance efficiency.
Candidate Profile: A Bachelor's degree in Computer Science or a related discipline is required, along with a minimum of 5 years of experience in CRM implementations. Familiarity with Hubspot or similar CRM platforms is advantageous. The ideal candidate will have experience managing large-scale projects and deployments. We are looking for an organized, structured, and collaborative team player who values excellence.
About the Company: Join a reputable French family-owned business dedicated to enhancing workplace well-being through technology and innovation. Our company is committed to developing cutting-edge tools for businesses and offers a dynamic and passionate work environment.
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