Senior Director, Technical Support Engineering
il y a 2 semaines
We are seeking a highly motivated and results-oriented Senior Director to join our Technical Support Engineering team in EMEA. As a key member of our team, you will be responsible for managing, developing, and mentoring a team of senior leaders who in turn manage different levels of leadership and Technical Support Engineers.
Key Responsibilities- Manage and develop a team of senior leaders in EMEA, who in turn manage different levels of leadership and Technical Support Engineers.
- Work closely with leaders across your reporting structure to oversee and drive innovation and initiatives across the team.
- Align with Global VP on department strategy and operating plan for the Global Support organization.
- Liaise with other leadership, as well as cross-functional leadership, to tackle urgent matters, strategic initiatives, and to implement workflow improvements.
- Work with VP, Recruiting, Growth Strategy, and Finance to plan for annual operating plan, including headcount needs, determining areas of growth, and guide hiring strategy accordingly.
- Assist with incident response during outages/incidents when necessary as an escalation point, communicating with customers and providing info to internal teams.
- Conduct regular 1:1's with team members to provide constructive feedback and skills development.
- Passionate about people management and mentorship with previous experience leading a team of 80+ employees across multiple locations.
- A critical thinker who defaults to a client-centric approach and uses data to make informed decisions.
- Experienced in successful implementation of process and procedure in a scaling region.
- Provides direction to directors in various areas, groups, and/or operations.
- Develops successful partnerships with Recruiting to raise the bar on hiring for your team.
- Self-motivated, detail-attentive, and have a desire for continuous learning.
- Able to think creatively about a wide variety of challenges.
- Current or recent experience (within the last 2-3 years) working in a Support Engineering or adjacent function within an enterprise technology environment.
- Able to work onsite in an office location at least 3 days a week.
- Experience building and scaling a new office location.
Datadog is a global SaaS business, delivering a rare combination of growth and profitability. We are on a mission to break down silos and solve complexity in the cloud age by enabling digital transformation, cloud migration, and infrastructure monitoring of our customers' entire technology stacks.
Built by engineers, for engineers, Datadog is used by organizations of all sizes across a wide range of industries. Together, we champion professional development, diversity of thought, innovation, and work excellence to empower continuous growth.
Join the pack and become part of a collaborative, pragmatic, and thoughtful people-first community where we solve tough problems, take smart risks, and celebrate one another.
-
Senior Director, Technical Support Engineering
il y a 4 semaines
Paris, Île-de-France About Datadog: Temps pleinAbout Datadog:Datadog is a leading platform for monitoring and analytics in the cloud. We help organizations understand their infrastructure and applications, and provide insights to improve their performance and security.Job Title:Senior Director, Technical Support EngineeringJob Summary:We are seeking a highly motivated and experienced Senior Director to...
-
Senior Director, Technical Support Engineering Lead
il y a 5 jours
Paris, Île-de-France Datadog Temps pleinSenior Director, Technical Support Engineering LeadAt Datadog, we're seeking a highly motivated and results-driven Senior Director to lead our Technical Support Engineering team in EMEA. As a key member of our organization, you'll be responsible for managing a team of senior leaders, developing and mentoring them to drive innovation and excellence in...
-
Senior Director, Technical Support Engineering Lead
il y a 1 semaine
Paris, Île-de-France Datadog Temps pleinSenior Director, Technical Support EngineeringAt Datadog, we're seeking a highly motivated and results-driven Senior Director to join our Technical Support Engineering team in EMEA. As a key member of our organization, you'll play a critical role in driving innovation and customer satisfaction.Key Responsibilities:Manage and develop a team of senior leaders...
-
Senior Director of Technical Support Engineering
il y a 4 semaines
Paris, Île-de-France About Datadog: Temps pleinAbout Datadog:Datadog is a high-growth organization that values innovation and customer satisfaction. Our Technical Support Engineering team is a key part of our success, and we're seeking a Senior Director to lead our efforts in EMEA.Job Summary:We're looking for a Senior Director to manage, develop, and mentor a team of senior leaders in EMEA. As a key...
-
Senior Director of Technical Support Engineering
il y a 3 semaines
Paris, Île-de-France Datadog Temps pleinSenior Director, Technical Support EngineeringAt Datadog, we're seeking a highly motivated and results-driven Senior Director to join our Technical Support Engineering team in EMEA. As a key member of our organization, you'll play a critical role in driving customer success and satisfaction.Key Responsibilities:Lead and develop a team of senior leaders in...
-
Director of Technical Support Engineering and Innovation
il y a 5 jours
Paris, Île-de-France Datadog Temps pleinDirector of Technical Support Engineering and InnovationWe're looking for a seasoned Director to lead our Technical Support Engineering team in EMEA. As a key member of our organization, you'll be responsible for driving innovation and excellence in customer support, while developing and mentoring a team of senior leaders.Key Responsibilities:Develop and...
-
Senior Technical Support Engineer
il y a 1 semaine
Paris, Île-de-France Datadog Temps pleinSenior Director, Technical Support Engineering (Paris)Datadog is seeking a highly motivated and results-driven Senior Director to join our high-growth organization and cutting-edge Technical Support Engineering team in EMEA.The Technical Support Engineering team plays a crucial role in Datadog's worldwide growth by educating potential clients and ensuring...
-
Senior Director of Technical Support Engineering
il y a 7 jours
Paris, Île-de-France Datadog Temps pleinSenior Director, Technical Support EngineeringAt Datadog, we're seeking a highly motivated and results-driven Senior Director to join our Technical Support Engineering team in EMEA. As a key member of our organization, you'll play a critical role in driving innovation and customer satisfaction.Key Responsibilities:Lead a team of senior leaders in EMEA,...
-
Senior Director of Technical Support Engineering
il y a 2 semaines
Paris, Île-de-France Datadog, Temps pleinAbout the RoleDatadog is seeking a highly motivated and results-driven Senior Director to join our high-growth organization and cutting-edge Technical Support Engineering team in EMEA. As a key member of our team, you will play a critical role in enabling Datadog's worldwide growth by educating potential clients and ensuring that existing customers are happy...
-
Senior Director, Technical Support Engineering Lead
il y a 7 jours
Paris, Île-de-France Datadog, Temps pleinAbout the Role:Datadog is seeking a highly motivated and results-oriented Senior Director to join our high-growth organization and cutting-edge Technical Support Engineering team in EMEA. As a key member of our team, you will be responsible for managing, developing, and mentoring a team of senior leaders in EMEA, who in turn manage different levels of...
-
Senior Director of Solution Engineering
il y a 1 semaine
Paris, Île-de-France CloudFlare Temps pleinCloudflare Solution Engineering DirectorCloudflare is seeking a Senior Director of Solution Engineering to lead our Pre-Sales (Solution Engineering) team in EMEA. This is a senior role that requires strong management experience and a passion for technology.About the RoleThe Senior Director of Solution Engineering will be responsible for leading a team of...
-
Site Engineering Director
il y a 5 jours
Paris, Île-de-France AMIRI BUILDING ENGINEERING INC dba 120 DEGREEZ Temps pleinAbout the RoleWe are seeking a Site Engineering Director to lead the site engineering and maintenance organization, consisting of approximately 120 internal individuals, as well as external contractors/partners.The main role of the Site Engineering Director is to ensure that the engineering department establishes, executes, maintains, and enhances the...
-
Senior Director of Data Engineering
il y a 3 semaines
Paris, Île-de-France Publicis Sapient Temps pleinJob DescriptionJob Title: Senior Director of Data EngineeringJob Summary:We are seeking a highly experienced Senior Director of Data Engineering to lead our data engineering team and drive the development of our data platform. The successful candidate will have a strong technical background in data engineering, cloud-based data services, and data...
-
Senior Director of Data Engineering
il y a 2 semaines
Paris, Île-de-France Publicis Sapient Temps pleinJob DescriptionJob Title: Senior Director of Data EngineeringJob Summary:We are seeking a highly experienced Senior Director of Data Engineering to lead our data engineering team and drive the development of our data platform. The successful candidate will have a strong technical background in data engineering, cloud computing, and data governance, as well...
-
Senior Director of Data Engineering
il y a 4 semaines
Paris, Île-de-France Publicis Sapient Temps pleinJob DescriptionJob Title: Senior Director of Data EngineeringJob Summary:We are seeking a highly experienced Senior Director of Data Engineering to lead our data engineering team and drive the development of our data platform. The successful candidate will have a strong technical background in data engineering, cloud-based data services, and data...
-
Engineering Director Position
il y a 5 jours
Paris, Île-de-France Akeneo Temps pleinEngineering Director PositionAkeneo is the product experience company and global leader in Product Information Management (PIM). We empower business leaders with software, education, and a community focused on product experience management.We're looking for an Engineering Director to drive impactful outcomes by combining strong technical leadership with...
-
Technical Director
Il y a 2 mois
Paris, Île-de-France Adepto Technical Recruitment Temps pleinJob Title: Technical DirectorJob Summary: Adepto Technical Recruitment is seeking a highly skilled Technical Director to lead our Risk Management and Consequence Modelling team in Paris, France.About the Role:As a Technical Director, you will be responsible for driving business growth and ensuring our continued success in the field of risk analysis.You will...
-
Senior Technical Director
il y a 6 jours
Paris, Île-de-France Splunk Temps pleinAbout the RoleSplunk is a leading provider of unified security and observability platforms. We're seeking a Senior Technical Director to join our team and help deliver our vision to customers, partners, and sales teams.As a Senior Technical Director, you will be a crucial strategic resource for GTM and product teams. You will demonstrate the capability to...
-
Senior Director of Data Engineering
il y a 4 semaines
Paris, Île-de-France Publicis Sapient Temps pleinJob DescriptionJob Title: Senior Director of Data EngineeringJob Summary:We are seeking a highly experienced Senior Director of Data Engineering to lead our data engineering team and drive the development of our data platform. The successful candidate will have a strong technical background in data engineering, cloud computing, and data governance, as well...
-
Senior Director of Data Engineering
il y a 3 semaines
Paris, Île-de-France Publicis Sapient Temps pleinJob DescriptionJob Title: Senior Director of Data EngineeringJob Summary:We are seeking a highly experienced Senior Director of Data Engineering to lead our data engineering team and drive the development of our data platform. The successful candidate will have a strong technical background in data engineering, cloud-based data services, and data...