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Head of Planning and Operations

Il y a 2 mois


Paris, Île-de-France Deliveroo Temps plein
About the Role

We are seeking an experienced and highly dynamic operations professional to join our team as the Head of Planning and Operations. This is a key role in ensuring the success of our rider network in France and contributing to the standard for operational forecasts and execution throughout Europe.

Key Responsibilities
  • Develop and implement scalable processes to ensure Deliveroo maintains world-class operations.
  • Lead the further professionalism and development of the function at Deliveroo within France.
  • Collaborate closely with our Global Product and Technology teams to improve systems and processes.
  • Manage several direct reports, setting targets and facilitating their personal and professional development.
  • Provide regular, relevant, and concise updates on operational topics to wider business stakeholders.
Requirements
  • A high standard of university-level education or equivalent experience in consulting, program management, supply chain management, engineering, or a high-growth start-up or scale-up.
  • Experience building scalable processes, tools, and structured change methodologies.
  • An ownership mindset and a curiosity to uncover and diagnose unusual outcomes.
  • Strong stakeholder management and communication skills.
  • Ability to rally a team behind an idea and get stakeholders to buy into your ideas.
  • Analytical and strategic thinking, with a demonstrated understanding of financial systems and key drivers within a dynamic operational environment.
  • Adaptability, flexibility, and resourcefulness, with the ability to remove barriers and bottlenecks.
  • Comfortable handling multiple workstreams and prioritizing tasks effectively.
Why Deliveroo?

We are a technology-driven company at the forefront of the rapidly expanding food delivery industry. We prioritize our employees' welfare and offer a range of great benefits. We believe in diversity and equal opportunities, and we are committed to creating a workplace that represents the world we live in.