Technical Support Specialist
il y a 4 heures
We are seeking a skilled Technical Support Specialist to join our team in Crolles, France. As a key member of our technical support team, you will provide high-quality support to our customers, ensuring their PDC (Inspection & Metrology) tools are running smoothly.
About Applied MaterialsApplied Materials is a world-leading company in the supply of innovative machinery, services, and software used in Semiconductors' production, flat screen monitors, and Photovoltaic-Solar solutions. Our technologies contribute to making products such as smartphones, flat-screen TVs, solar panels, and AI systems.
Key Responsibilities- Troubleshoot, upgrade, and test software running on Inspection & Metrology equipment installed in customer cleanrooms.
- Investigate customer-reported problems, validate solutions, and deliver rapid resolution on systemic issues.
- Learn and investigate complex customer problems, systematic bugs, or software failures.
- Install, configure, and document software and images on ELS/NPI/FIF tools.
- Create, test, and verify installation/upgrade instructions for Applied Materials' product releases.
- Participate in product design, testing, and documentation reviews.
To succeed in this role, you should have:
- A Bachelor's or Master's Degree in Computer Engineering, Electronic Engineering, Automation Engineering, or a related field.
- Fluent French and English language skills.
- Excellent problem-solving and analytical skills.
- Strong communication and interpersonal skills.
- Ability to work independently and as part of a team.
The estimated salary for this position is €60,000 - €80,000 per year, depending on experience. We also offer a range of benefits, including relocation assistance, comprehensive health insurance, and access to training and development opportunities.
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Technical Support Specialist
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