Technical Support Engineer for PDC Tools

il y a 5 jours


Grenoble, Auvergne-Rhône-Alpes, France Applied Materials Temps plein
About the Role

As a Technical Support Engineer for our PDC tools at Applied Materials, you will play a critical role in supporting our cutting-edge semiconductor production technologies. We are seeking a highly skilled and motivated individual to join our team in Crolles, France.

Key Responsibilities
  • System Troubleshooting: Analyze reported problems, validate solutions, provide troubleshooting plans, and deliver rapid resolutions on systemic issues.
  • Software Installation & Imaging: Install, configure, and document software and images on ELS/NPI/FIF tools, develop and train on software procedures.
  • Software Test & Validation: Collect and incorporate customer-specific test scenarios, construct simulators for testing and troubleshooting, execute test plans to validate software releases.
  • Create, test, and verify installation/upgrade instructions for Applied Materials' product releases.
Requirements

To succeed in this role, you should have:

  • A Bachelor or Master's Degree in Computer Engineering, Electronic Engineering, or Automation Engineering.
  • 2-4 years of experience in software support, technical writing, or a related field.
  • Fluency in English and French languages.
Salary and Benefits

We offer a competitive salary ranging from $90,000 to $120,000 per year, depending on experience, plus benefits including health insurance, retirement plan, and paid time off.

Travel and Work Environment

This role requires travel up to 25% of the time, mainly within Europe, with occasional trips to the US headquarters. You will work in a fast-paced environment with a dynamic team, using state-of-the-art equipment and technologies.


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