Customer Service Representative
il y a 2 semaines
About the Role
We are seeking a skilled Customer Service Representative to join our team at Snaphunt. As a key member of our customer-facing team, you will be responsible for delivering exceptional service to our clients.
Key Responsibilities
- Provide timely and effective support to clients via phone and email.
- Resolve customer inquiries and requests in a professional and courteous manner.
- Collaborate with internal teams to ensure seamless order processing and delivery.
- Escalate customer feedback as necessary.
Requirements
- Strong analytical and critical thinking skills.
- Excellent oral and written communication abilities.
- Advanced English language proficiency.
- Ability to work effectively in a team-oriented environment.
- Strong attention to detail and ability to multitask.
- Proficiency in computer navigation and PC skills.
- Ability to work in a quiet and distraction-free environment.
- Strong problem-solving skills and self-motivation to achieve goals.
About Snaphunt
Snaphunt provides high-touch, high-value operational support to fast-moving technology companies. Our client-centric approach ensures that our clients receive exceptional service and support.
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