Customer Service Representative

il y a 2 semaines


La Cayenne de Seudre, Nouvelle-Aquitaine, France Snaphunt Temps plein

About the Role

We are seeking a skilled Customer Service Representative to join our team at Snaphunt. As a key member of our customer-facing team, you will be responsible for delivering exceptional service to our clients.

Key Responsibilities

  • Provide timely and effective support to clients via phone and email.
  • Resolve customer inquiries and requests in a professional and courteous manner.
  • Collaborate with internal teams to ensure seamless order processing and delivery.
  • Escalate customer feedback as necessary.

Requirements

  • Strong analytical and critical thinking skills.
  • Excellent oral and written communication abilities.
  • Advanced English language proficiency.
  • Ability to work effectively in a team-oriented environment.
  • Strong attention to detail and ability to multitask.
  • Proficiency in computer navigation and PC skills.
  • Ability to work in a quiet and distraction-free environment.
  • Strong problem-solving skills and self-motivation to achieve goals.

About Snaphunt

Snaphunt provides high-touch, high-value operational support to fast-moving technology companies. Our client-centric approach ensures that our clients receive exceptional service and support.



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