Customer Service Representative

il y a 1 semaine


BrivelaGaillarde, Nouvelle-Aquitaine, France Sitel Temps plein

As a Customer Care Agent at Sitel, you will be responsible for handling customer inquiries and providing exceptional service through various communication channels.

Key Responsibilities:

  • Listen attentively to customer requests and respond accordingly.
  • Utilize CRM techniques to resolve customer issues efficiently.
  • Maintain a professional demeanor in all interactions.
  • Collaborate with colleagues to ensure seamless customer experience.

Requirements:

  • Fluency in English, both spoken and written.
  • Previous customer service experience in a call center environment.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment.

What We Offer:

  • A competitive compensation package.
  • A comprehensive training program.
  • Ongoing support and development opportunities.
  • A dynamic and inclusive work environment.

We are an equal opportunities employer and welcome applications from individuals with disabilities.



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