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Food and Beverage Service Associate

Il y a 3 mois

IssylesMoulineaux, Île-de-France Accor Temps plein

Company Overview

Welcome to Accor
At Accor, we create memorable experiences for our guests. Our establishments are designed to provide a relaxing atmosphere where patrons can enjoy exquisite culinary offerings and refreshing beverages. We pride ourselves on our Swiss heritage, bringing a touch of luxurious hospitality to every interaction. 'Enjoying life to the fullest' is not just our motto for guests, but also for our dedicated team members.

You will be part of a vibrant team of diverse colleagues in a prestigious hotel setting. Our staff comprises young, friendly individuals from various backgrounds, fostering a sense of camaraderie and teamwork. Our hotel collaborates with a prominent conference venue, enhancing our service offerings and creating opportunities for growth. In essence: we have it all.

Role Overview

As a member of our food and beverage team, you will ensure that guests enjoy exceptional service throughout their dining experience. In our expansive hotel, your responsibilities will encompass the restaurant, lounge bar, and in-room dining, working alongside an international team. At Accor, we create moments that matter.

Key Responsibilities
You will:

  • Welcome guests warmly, ensuring they feel at home in our dining venues.
  • Provide accurate information about menu items and serve them with care.
  • Prepare beverages and take orders while engaging in meaningful conversations with guests about their stay.
  • Set up the restaurant for evening service and assist with breakfast clean-up.
  • Ensure the bar is well-stocked and drinks are replenished promptly.

Your schedule will vary based on the area of service, with shifts for restaurant and room service typically running from early morning to late evening. Flexibility in working hours is essential, as bar shifts may extend into the night.

Guest Satisfaction Focus
Your primary goal is to ensure guests have a delightful experience. With enthusiasm, you will engage with them, suggesting local specialties and keeping a keen eye on service quality. Your ability to tell captivating stories about our offerings will enhance the guest experience, ensuring satisfaction without being overly promotional.

What We Offer
At Accor, we value your contribution and strive to provide an enriching work environment. Our offerings include:

  • A competitive monthly salary aligned with industry standards.
  • A full-time contract with a standard workweek.
  • Generous leave policies and time off for any additional hours worked.
  • A special day off during your birthday month.
  • Travel allowances based on actual distances.
  • Additional compensation for night shifts and Sundays.
  • Pension contributions through a recognized fund.
  • Opportunities for career advancement and professional development.
  • Uniforms, laundry services, and complimentary meals.
  • Discounts on accommodations and dining at Accor properties.
  • Unique experiences, including overnight stays with dining.
  • Engaging team-building activities.