Senior Technical Services Manager

il y a 4 jours

Le Haillan, Nouvelle-Aquitaine, France STERIS IMS Temps plein
Job Title: Senior Technical Services Manager

At STERIS IMS, we help our Customers create a healthier and safer world by providing innovative healthcare and life science product and service solutions around the globe.

Job Summary:

We are seeking a highly skilled Senior Technical Services Manager to join our team. As a subject matter expert for contamination control and validation within the pharmaceutical and biopharmaceutical industry, you will provide technical information and onsite support for global Customers.

Key Responsibilities:
  • Provide technical information and expertise to key Customer accounts for contamination control products, including cleaning chemistries, disinfectants, sterilants, and their applications.
  • Support provided through telephone and written correspondence, generation of literature, lab analyses, and on-site evaluations.
  • Serve as liaison with R&D groups for scientific and technical support.
  • Contribute ideas and information for new products, processes, and applications relative to the business unit.
Requirements:
  • Bachelor's Degree in Science, Engineering, or Biological Science. Master's degree preferred.
  • Strong project management skills, including excellent verbal and written communication skills, as well as presentation skills in both small and large group settings.
  • Focused Customer and service orientation with ability to effectively utilize resources for technical information as needed.
  • Demonstrate solid organizational skills, good judgment, and ability to think analytically.
What We Offer:
  • Competitive base salary.
  • Annual merit review and incentive plans.
  • Company Car.
  • Service training and coaching program.

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