**Customer Support Representative: A Key Role in Enhancing Customer Satisfaction**

il y a 2 semaines


Montpellier, Occitanie, France Pierre Fabre Group Temps plein

About the Job:


We are seeking a skilled Customer Support Representative to join our team. As a key member of our customer-facing team, you will be responsible for providing exceptional support to our clients. This is a critical role that requires a high level of dedication and commitment to delivering outstanding customer experiences.




  • Providing technical support to our clients over the phone, via email, or through our online chat system
  • Responding to customer inquiries in a timely and professional manner
  • Resolving customer complaints and issues in a fair and efficient manner
  • Collaborating with our sales team to identify new business opportunities


Requirements:


To be successful in this role, you will need to have:




  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment
  • Strong problem-solving skills and attention to detail
  • Basic computer skills and proficiency in Microsoft Office


What We Offer:


As a valued member of our team, you will receive:




  • A competitive salary and benefits package
  • Ongoing training and development opportunities
  • A dynamic and supportive work environment


How to Apply:


If you are a motivated and customer-focused individual who is passionate about delivering exceptional customer experiences, please submit your application, including your resume and a cover letter, to [company email address].




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