Commercial Development Leader

Il y a 2 mois


Bordeaux, Nouvelle-Aquitaine, France Elis Temps plein

About the Role

As a Commercial Development Manager, you will lead a team of dedicated professionals focused on delivering exceptional customer experiences within our B2B client base. This includes restaurants, hotels, local businesses, and SMEs.

Your Responsibilities:

  • Team Leadership: Recruit, train, mentor, and support your team of commercial delivery drivers and an assistant, fostering a positive and productive work environment.
  • Customer Focus: Ensure customer satisfaction through daily collaboration with your team members, actively managing client relationships and addressing their needs.
  • Client Retention & Growth: Build strong relationships with existing clients through regular field visits, identifying opportunities to expand service offerings and enhance their experience.
  • Business Development: Proactively propose additional services, negotiate contracts, and evolve our offerings to meet the evolving needs of our diverse client portfolio.
  • Collaboration & Communication: Act as a liaison between clients and internal departments, ensuring seamless communication and fostering strong commercial partnerships.
  • Performance Analysis: Monitor key performance indicators (financial results, customer satisfaction rates, additional sales) to identify trends and areas for improvement.

What We Offer:

  • Competitive fixed salary with a variable component based on performance.
  • Company car with fuel card for business use.

Your Profile:

  • High School Diploma or equivalent.
  • 2-5 years of proven experience in a team management role, ideally within a customer-facing environment.
  • Strong commercial acumen and a demonstrated ability to drive sales growth.
  • Excellent communication, interpersonal, and problem-solving skills.

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