Customer Service Director
il y a 1 mois
Trust In SODA is seeking a seasoned professional to lead our customer service efforts. As Head of Customer Service, you will oversee the entire customer support process, ensuring seamless interactions between our clients and their customers. Your expertise will be crucial in developing and implementing strategies to enhance our support methods, create training programs, and drive best practices. You will work closely with our outsourced service desk to allocate resources and supervise a local customer service team. Your analytical skills will be essential in collecting data, creating performance reports, and providing valuable insights to our leadership team. If you have a passion for delivering exceptional customer experiences and a proven track record in customer service leadership, we encourage you to apply. This is a fully remote opportunity with a competitive salary of up to €55,000, plus a bonus and benefits package that includes sports event tickets.
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Customer Service Director
il y a 6 jours
Paris, Île-de-France Groupe Limagrain Holding Temps pleinAs the Customer Service Director at Groupe Limagrain Holding, you will be based at the headquarters in La Ménitré, a strategic location that allows for easy access to Angers and Saumur. Your mission will be to lead a team of operational managers in France and Japan, embodying the company's culture and values through leadership and kindness. You will be...
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Customer Success Director
il y a 6 jours
Paris, Île-de-France Odaseva Temps pleinCustomer Success LeadershipAs a seasoned Customer Success Director, you will lead a high-performing North American CSM team, fostering a culture of customer-centricity, collaboration, and continuous improvement. Your strategic alignment with executive leaders will ensure the overall customer success strategy for North America is executed effectively,...
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Customer Development Director
il y a 6 jours
Paris, Île-de-France Qonto Temps pleinAbout the Role:We are seeking a highly skilled Customer Development Director to lead our client development efforts across four European markets. As a key member of our Growth team, you will be responsible for defining and executing client development strategies to boost customer activation, engagement, and retention.Key Responsibilities:Develop and execute...
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Customer Service Manager
il y a 6 jours
Paris, Île-de-France Accor Hotels Temps pleinJob SummaryWe are seeking a highly skilled Customer Service Manager to join our team at Accor Hotels. As a key member of our reservations and front office team, you will be responsible for providing exceptional customer service and ensuring that our guests have a memorable experience.Key ResponsibilitiesSupervise and support the Reservations Team to ensure...
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Customer Service Director
il y a 1 mois
Paris, Île-de-France Trust In SODA Temps pleinTrust In SODA is seeking a seasoned professional to lead our customer service efforts. As Head of Customer Service, you will oversee the entire customer support process, ensuring seamless interactions between our clients and their customers. Your expertise will be crucial in developing and implementing effective support strategies, enhancing our customer...
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Customer Service Director
il y a 1 mois
Paris, Île-de-France Trust In SODA Temps pleinTrust In SODA is seeking a seasoned professional to lead our customer service efforts. As the Head of Customer Service, you will oversee the entire customer support process, ensuring seamless interactions between our vendors and customers. Our innovative platform revolutionizes business interactions, offering solutions for sales, marketing, and customer...
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Customer Experience Director
il y a 6 jours
Paris, Île-de-France Apple Inc. Temps pleinWe're looking for a Customer Experience Director to join our team at Apple Inc. As a Manager, you'll be responsible for inspiring your team to create ownership opportunities for customers on the sales floor. You'll guide the talent that provides technical support and training, while working in partnership with the business team. Your role will also involve...
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Customer Service Director
il y a 7 jours
Paris, Île-de-France Groupe Limagrain Holding Temps pleinJob DescriptionAs a key member of the Groupe Limagrain Holding team, you will be responsible for leading our customer service operations in France and Japan. Your mission will be to:Main ResponsibilitiesDirectly supervise operational managers in France and Japan, ensuring the smooth execution of customer service activities.Embody the company culture and...
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Global Customer Programs Director
il y a 6 jours
Paris, Île-de-France Contentsquare Temps pleinGlobal Customer Programs DirectorContentsquare is a digital experience analytics company dedicated to better customer understanding and making the digital world more human. As a Global Customer Programs Director, you'll be responsible for developing and implementing customer programs that directly contribute to sales, leveraging customers and former...
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Customer Success Director
il y a 6 jours
Paris, Île-de-France Meero Temps pleinAbout the RoleWe are seeking an experienced Customer Success Director to lead our automotive vertical, CarCutter. As the Head of Customer Success & Operations, you will be responsible for managing and developing a team of CSMs distributed across Europe and the United States.Key Responsibilities:Develop and execute strategies to drive customer retention and...
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Customer Service Director
il y a 6 jours
Paris, Île-de-France Groupe Limagrain Holding Temps pleinKey Responsibilities: Directly supervise 3 operational Managers in France and 1 Manager in Japan, embodying the culture and values of the Customer Service with leadership and kindness. Ensure customer satisfaction and identify/implement necessary improvement measures, leveraging Net Promoter Score and KPIs. Lead 2 ongoing projects with the support of IT...
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Design Director
il y a 6 jours
Paris, Île-de-France Jasper, Inc. Temps pleinDesign Director for Customer ExperienceWe are seeking a highly skilled design director to lead our customer experience efforts at Jasper, Inc. As a seasoned designer, you will be responsible for setting the design vision and outcomes for the Jasper Image Team, owning the end-to-end design work. Your expertise will drive the design process, from concept to...
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Strategic Customer Influence Director
il y a 2 semaines
Paris, Île-de-France Ll Oefentherapie Temps pleinJob Title: Insight Senior DirectorJoin our team as an Insight Senior Director, where you will lead the Insight Apps team through strategic engagements, transforming their working model to a customer-centric approach.Key Responsibilities:Lead the team transformation from a service delivery model to a strategic customer ownership and influence model.Work with...
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Global Customer Service Director
il y a 7 jours
Paris, Île-de-France Groupe Limagrain Holding Temps pleinJob Title: Global Customer Service ManagerBased at our headquarters in La Ménitré, France, you will be responsible for leading our customer service team and ensuring customer satisfaction. Your mission will be to:Lead and Develop Your Team: Directly supervise 3 operational managers in France and 1 manager in Japan, embodying our company culture and values...
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Digital Services Sales Director
il y a 4 semaines
Paris, Île-de-France Ekimetrics Temps pleinJoin Our Team as a Sales Director for Digital ServicesWe are seeking a highly motivated and experienced Sales Director to lead our digital services sales team at Ekimetrics. As a Sales Director, you will be responsible for developing and executing sales strategies to drive revenue growth and expand our customer base.Key Responsibilities:Develop and execute...
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Global Customer Service Director
il y a 6 jours
Paris, Île-de-France DAZN Temps pleinDAZN is a leading live OTT sports service, and we're looking for a talented Customer Service professional to join our team. As our new Customer Service Operations Manager, you'll be responsible for leading the market CS agenda, driving best-in-class CS experiences across both b2c and b2b products.You'll work closely with senior leadership and the global CS...
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Customer Service Director
il y a 1 semaine
Paris, Île-de-France Deutsche Börse Group Temps pleinCustomer Care ManagerAs a key member of our Customer Care Exchange & Registries team, you will be responsible for guiding clients through the admission process on our Exchange and providing daily customer support. You will work closely with clients of all sizes and nationalities, as well as internal teams such as Sales, Market Operations, Business...
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Executive Director of Customer Accounts
il y a 1 semaine
Paris, Île-de-France puro Temps pleinJoin Puro as a Key Player in the Carbon Removal MarketPuro is the world's leading crediting platform for engineered carbon removal, headquartered in Helsinki, Finland, and backed by Nasdaq. We're a dynamic organization addressing the growing demand from corporations for high-quality engineered carbon removal standards.Account Director RoleWe're seeking an...
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Hotel Banquet Services Director
il y a 6 jours
Paris, Île-de-France HSH Group The Peninsula Hong Kong Temps pleinHotel Banquet Services DirectorThe Peninsula Paris is seeking a Hotel Banquet Services Director to lead their banquets and events team. As a key member of the hotel's management team, you will be responsible for:Developing and implementing strategies to meet revenue targets and productivity levels.Coordinating and executing banquets and events to the highest...
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Senior Director, Professional Services
il y a 2 semaines
Paris, Île-de-France Databricks Temps pleinJob Title: Senior Director, Professional ServicesAt Databricks, we are seeking an experienced Senior Director to lead our Professional Services team in the EMEA South region. As a key member of our leadership team, you will be responsible for driving customer success and delivering high-quality services to our strategic and enterprise customers.About the...