Customer Service Director

il y a 1 mois


Paris, Île-de-France Trust In SODA Temps plein

Trust In SODA is seeking a seasoned professional to lead our customer service efforts. As Head of Customer Service, you will oversee the entire customer support process, ensuring seamless interactions between our clients and their customers. Your expertise will be crucial in developing and implementing strategies to enhance our support methods, create training programs, and drive best practices. You will work closely with our outsourced service desk to allocate resources and supervise a local customer service team. Your analytical skills will be essential in collecting data, creating performance reports, and providing valuable insights to our leadership team. If you have a passion for delivering exceptional customer experiences and a proven track record in customer service leadership, we encourage you to apply. This is a fully remote opportunity with a competitive salary of up to €55,000, plus a bonus and benefits package that includes sports event tickets.


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