Customer Experience Director
il y a 6 jours
We're looking for a Customer Experience Director to join our team at Apple Inc. As a Manager, you'll be responsible for inspiring your team to create ownership opportunities for customers on the sales floor. You'll guide the talent that provides technical support and training, while working in partnership with the business team. Your role will also involve overseeing operations such as inventory and visual merchandising.
Key qualifications include:
- Proven ability to drive customer satisfaction through team development.
- Experience with diplomatically managing multiple commitments to customers, staff, and operations.
- Ability to adapt to challenges while remaining calm in a constantly changing retail environment.
- Demonstrated leadership ability with proven experience in a customer-facing sales setting.
- Cross-industry experience is welcome.
- Passion for learning about Apple technology and products.
- Fluency in English.
- Flexibility with your schedule.
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Design Director
il y a 5 jours
Paris, Île-de-France Jasper, Inc. Temps pleinDesign Director for Customer ExperienceWe are seeking a highly skilled design director to lead our customer experience efforts at Jasper, Inc. As a seasoned designer, you will be responsible for setting the design vision and outcomes for the Jasper Image Team, owning the end-to-end design work. Your expertise will drive the design process, from concept to...
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Research Director
il y a 1 semaine
Paris, Île-de-France Bosch Group Temps pleinAbout the RoleWe are seeking a highly skilled Research Director to lead our Customer Experience (CX) research team. As a key member of our organization, you will be responsible for driving business growth through actionable insights and strategies.Key ResponsibilitiesManage a team of 5-6 CX Researchers, providing guidance and support to ensure the delivery...
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Director of Customer Experience and Operations
il y a 5 jours
Paris, Île-de-France Sirva Bgrs Llc Temps pleinDirector Customer Experience and Operations Job DescriptionAs a key member of the Sirva Bgrs Llc team, the Director of Customer Experience and Operations will be responsible for leading operational activities within their teams/portfolio to ensure business objectives are met efficiently and effectively. The individual will advocate, support, and deliver...
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Director of Customer Experience and Operations
il y a 3 semaines
Paris, Île-de-France Sirva Bgrs Llc Temps pleinCustomer Experience and Operations Director Job DescriptionSirva Bgrs Llc is seeking a highly skilled and experienced Customer Experience and Operations Director to join our team.Job SummaryThe Customer Experience and Operations Director will be responsible for leading the operational activities of our customer experience teams, ensuring that business...
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Customer Experience Research Director
il y a 6 jours
Paris, Île-de-France Bosch Group Temps pleinJob DescriptionWe are seeking a Customer Experience Research Director to lead our customer experience research strategy, driving business growth and customer satisfaction. As a key member of our team, you will be responsible for managing a team of 5-6 CX Researchers, translating data into actionable insights, and developing a comprehensive CX research...
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Customer Experience Director
il y a 4 jours
Paris, Île-de-France Teads Temps pleinAt Teads, we strive to deliver exceptional experiences for our clients through every interaction. To achieve this, we believe that:Every team member plays a vital role in making this experience efficient, strategic, and beneficial for our clients.The sum of all interactions that a client has with the Teads brand impacts their overall experience, and no...
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Customer Development Director
il y a 5 jours
Paris, Île-de-France Qonto Temps pleinAbout the Role:We are seeking a highly skilled Customer Development Director to lead our client development efforts across four European markets. As a key member of our Growth team, you will be responsible for defining and executing client development strategies to boost customer activation, engagement, and retention.Key Responsibilities:Develop and execute...
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Customer Success Director
il y a 6 jours
Paris, Île-de-France Odaseva Temps pleinCustomer Success LeadershipAs a seasoned Customer Success Director, you will lead a high-performing North American CSM team, fostering a culture of customer-centricity, collaboration, and continuous improvement. Your strategic alignment with executive leaders will ensure the overall customer success strategy for North America is executed effectively,...
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Global Customer Programs Director
il y a 5 jours
Paris, Île-de-France Contentsquare Temps pleinGlobal Customer Programs DirectorContentsquare is a digital experience analytics company dedicated to better customer understanding and making the digital world more human. As a Global Customer Programs Director, you'll be responsible for developing and implementing customer programs that directly contribute to sales, leveraging customers and former...
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Customer Success Director
il y a 5 jours
Paris, Île-de-France Meero Temps pleinAbout the RoleWe are seeking an experienced Customer Success Director to lead our automotive vertical, CarCutter. As the Head of Customer Success & Operations, you will be responsible for managing and developing a team of CSMs distributed across Europe and the United States.Key Responsibilities:Develop and execute strategies to drive customer retention and...
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Customer Service Director
il y a 5 jours
Paris, Île-de-France Groupe Limagrain Holding Temps pleinAs the Customer Service Director at Groupe Limagrain Holding, you will be based at the headquarters in La Ménitré, a strategic location that allows for easy access to Angers and Saumur. Your mission will be to lead a team of operational managers in France and Japan, embodying the company's culture and values through leadership and kindness. You will be...
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Strategic Customer Influence Director
il y a 2 semaines
Paris, Île-de-France Ll Oefentherapie Temps pleinJob Title: Insight Senior DirectorJoin our team as an Insight Senior Director, where you will lead the Insight Apps team through strategic engagements, transforming their working model to a customer-centric approach.Key Responsibilities:Lead the team transformation from a service delivery model to a strategic customer ownership and influence model.Work with...
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Group Client Experience Director
il y a 4 semaines
Paris, Île-de-France Hermès Temps pleinPositionAs a key member of the Retail Group, the Client Experience Director will be responsible for leading a team of approximately 5 people and animating a community of 80 Client Experience managers locally.Key ResponsibilitiesOffer exceptional customer service throughout the customer journeyDefine the ambition of a service of excellence for each moment of...
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Experience Director
il y a 6 jours
Paris, Île-de-France Publicis Sapient Temps pleinExperience DirectorAs an Experience Director at Publicis Sapient, you will be responsible for leading creative initiatives that drive business success. You will inspire clients with impactful solutions, craft a compelling design vision, and set the strategic direction for projects. Your role will empower you to oversee creative processes, mentor the next...
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Executive Director of Customer Accounts
il y a 1 semaine
Paris, Île-de-France puro Temps pleinJoin Puro as a Key Player in the Carbon Removal MarketPuro is the world's leading crediting platform for engineered carbon removal, headquartered in Helsinki, Finland, and backed by Nasdaq. We're a dynamic organization addressing the growing demand from corporations for high-quality engineered carbon removal standards.Account Director RoleWe're seeking an...
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Customer Interactions Director
il y a 4 semaines
Paris, Île-de-France Edtech France Temps pleinEnhance Teaching and Learning with WooclapWooclap's mission is to develop user-friendly educational software that optimizes educational and training experiences. Our platforms are used by prestigious universities like Duke, the University of Singapore, and Carleton University, as well as leading companies like Louis Vuitton, Lacoste, and Vinci.Develop...
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Director of Retail Experience
il y a 5 jours
Paris, Île-de-France Accor Hotels Temps pleinJob DescriptionThe Director of Retail Experience will be responsible for managing all aspects of retail stores on property, including coaching and developing retail leadership colleagues and sales associates.Key Responsibilities:Coach and develop retail leadership colleagues and sales associates to maximize their success and selling potentialDevelop and...
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Director of Customer Success and Delivery
il y a 6 jours
Paris, Île-de-France Databricks Temps pleinDatabricks is seeking a Director of Customer Success and Delivery to lead our Professional Services team in the EMEA South region. The ideal candidate will have a strong track record of success in customer-facing roles, with experience in scaling businesses and developing strategies for growth. They will be responsible for managing a regional team, ensuring...
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Product Manager
il y a 7 jours
Paris, Île-de-France Brevo Temps pleinAbout BrevoBrevo is a leading Customer Relationship Management (CRM) suite that empowers organizations to connect with people using technology for their success. Our platform provides a unified view of the entire customer journey, enabling businesses to grow with intuitive marketing and sales tools.With over 500,000 businesses across 180 countries, including...
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Global Customer Insights and Market Research Director
il y a 5 jours
Paris, Île-de-France Salt Digital Recruitment Temps pleinGlobal Customer Insights and Market Research Director€100,000 – €120,000 + car allowance + bonus + benefit packageFMCGAmsterdamThe Company:Salt are excited to have exclusively partnered with this iconic and leading FMCG brand who are on a digital transformation all whilst growing the desirability of their much loved product category.As Global Customer...