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Salesforce Success Manager

Il y a 2 mois


VélizyVillacoublay, Île-de-France Diebold Nixdorf Temps plein

**Unlock the Power of Salesforce in Retail Sales**

At Diebold Nixdorf, we're revolutionizing the way people bank and shop in a hyper-connected world. As a Salesforce Success Manager, you'll play a vital role in connecting our Retail sales team to commerce, driving growth and success.

**Key Responsibilities:**

  • Partner with Sales Tools & Technology, Sales Operations, and Business teams to assess, develop, and improve Salesforce and sales processes adoption.
  • Provide user support, coaching, and training to ensure seamless Salesforce adoption.
  • Work closely with Sales, Sales Operations, Product Management, and Marketing teams to identify gaps in the sales journey and propose solutions.
  • Contribute to the benchmark, implementation, and management of new sales enablement tools.
  • Provide Salesforce and sales processes end-user support to the sales team and wider Retail organization.
  • Lead the creation and deployment of training and content to develop the skills and knowledge of our sales team in Salesforce usage.

**Requirements:**

  • 5+ years of experience in SFDC implementation and operation of Sales and Marketing Cloud.
  • Strong analytical skills and ability to convert data into management information.
  • Good understanding of integrated systems landscapes, processes, system interfaces, customer data integration, and master data management integrations.
  • Strong ability to collaborate and network in complex international matrix organizations.
  • Good presentation and communication skills.
  • Very good English skills (written and spoken), one additional European language mandatory, 3rd language appreciated.

**What We Offer:**

  • A dynamic and challenging role in a global retail sales environment.
  • Opportunities for professional growth and development.
  • A collaborative and supportive team environment.