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Customer Success Manager

Il y a 2 mois


Suresnes, Île-de-France UPTOO Temps plein
About the Role

We are seeking a highly skilled Customer Success Manager to join our team at UPTOO. As a key member of our sales team, you will be responsible for ensuring customer satisfaction and loyalty through effective relationship management and strategic account planning.

Key Responsibilities
  • Develop and maintain strong relationships with clients to understand their needs and provide tailored solutions.
  • Work closely with cross-functional teams to ensure seamless delivery of projects and services.
  • Identify and pursue new business opportunities through upselling and cross-selling.
  • Collaborate with sales teams to develop and execute sales strategies.
  • Provide exceptional customer service and support to ensure high levels of customer satisfaction.
Requirements
  • Proven experience in customer success management or a related field.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and prioritize multiple tasks.
  • Strong analytical and problem-solving skills.
  • Proficiency in Microsoft Office and CRM software.
What We Offer
  • A dynamic and supportive work environment.
  • Opportunities for professional growth and development.
  • A competitive salary and benefits package.
  • A chance to work with a leading company in the digital transformation industry.
About UPTOO

UPTOO is a leading recruitment agency specializing in commercial and sales professionals. We are passionate about helping businesses find the right talent to drive growth and success.