Solution Deployment Manager

il y a 4 semaines


Paris, Île-de-France 360Learning Temps plein
Join Our Team as a Solution Deployment Manager

At 360Learning, we're on a mission to empower companies to upskill from within. As our Solution Deployment Manager, you'll play a critical role in onboarding new customers and ensuring seamless implementation of our platform.

Key Responsibilities:
  • Manage all phases of the implementation lifecycle, from sales turnover to handover to support.
  • Drive project management, define platform architecture, facilitate integrations, and provide assistance for successful deployment.
  • Follow customers' portfolios to increase product adoption and deliver complementary solutions.
What You'll Achieve:
  • Within 1 month, become a Trello expert, understand our product offering, and master our platform to support clients.
  • Within 3 months, onboard new clients, drive project management, and host workshops for platform customization and structuring.
  • Within 6 months, ensure successful platform deployment, implement integrations, and deliver technical expertise.
  • Within 12 months, onboard another Solution Deployment Manager, contribute to our knowledge base, and work with our partner ecosystem.
Requirements:
  • Minimum 3 years of experience in a similar customer-facing role.
  • Previous deployment experience of SaaS products, ideally HR related.
  • Project management skills, understanding of APIs, SSO configuration, and troubleshooting.
  • Solution-oriented, client-first mindset, and ability to adapt to different audiences.
  • Organized, structured, and analytical, with native French proficiency and very good English proficiency.
What We Offer:
  • Competitive compensation package, including base salary, variable component, and equity.
  • Flexible hours, full remote work possible anywhere in France, and a work-from-home stipend.
  • Medical insurance, gym subscription, and 1 month parental leave for the second parent.

We're committed to diversity, equity, and inclusion, with 6 active ERGs and a Corporate Social Responsibility Charter.

Our interview process includes a phone screen, discovery meeting, case study, clarification meeting, and culture fit meeting.



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