Solution Deployment Manager
il y a 4 semaines
At 360Learning, we're on a mission to empower companies to upskill from within. As our Solution Deployment Manager, you'll play a critical role in onboarding new customers and ensuring seamless implementation of our platform.
Key Responsibilities:- Manage all phases of the implementation lifecycle, from sales turnover to handover to support.
- Drive project management, define platform architecture, facilitate integrations, and provide assistance for successful deployment.
- Follow customers' portfolios to increase product adoption and deliver complementary solutions.
- Within 1 month, become a Trello expert, understand our product offering, and master our platform to support clients.
- Within 3 months, onboard new clients, drive project management, and host workshops for platform customization and structuring.
- Within 6 months, ensure successful platform deployment, implement integrations, and deliver technical expertise.
- Within 12 months, onboard another Solution Deployment Manager, contribute to our knowledge base, and work with our partner ecosystem.
- Minimum 3 years of experience in a similar customer-facing role.
- Previous deployment experience of SaaS products, ideally HR related.
- Project management skills, understanding of APIs, SSO configuration, and troubleshooting.
- Solution-oriented, client-first mindset, and ability to adapt to different audiences.
- Organized, structured, and analytical, with native French proficiency and very good English proficiency.
- Competitive compensation package, including base salary, variable component, and equity.
- Flexible hours, full remote work possible anywhere in France, and a work-from-home stipend.
- Medical insurance, gym subscription, and 1 month parental leave for the second parent.
We're committed to diversity, equity, and inclusion, with 6 active ERGs and a Corporate Social Responsibility Charter.
Our interview process includes a phone screen, discovery meeting, case study, clarification meeting, and culture fit meeting.
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