Sales Training Specialist
il y a 4 jours
As a Sales Trainer at Lightspeed, you will play a critical role in enhancing the skills and overall performance of sales reps in the EMEA country/region. Your main focus will be onboarding and continuous training for sales reps, determining and responding to training needs, and mentoring salespeople to develop their skills and achieve their quotas.
Key Responsibilities:- Design and implement comprehensive training programs for new hires, covering product knowledge, sales skills, and company processes.
- Conduct regular performance needs analyses to identify skill gaps and training requirements across the sales team.
- Develop and maintain tailored training courses, both live and self-paced, incorporating diverse learning methods such as online tests, role-playing exercises, and job simulations.
- Coordinate and oversee training events, including logistics, scheduling, and resource allocation.
- Track training completion rates and record key performance metrics to measure program effectiveness.
- Collaborate closely with sales managers to assess business needs and evaluate post-training performance improvements.
- Promote feedback and a culture of 'constant improvement' by actively gathering feedback on training programs from trainees, enablement managers, and sales managers.
- Prepare and present monthly reports on new hire onboarding progress and other training initiatives.
- Collect, analyze, and interpret training-related data to provide actionable insights.
- You will work closely together with product marketing to ensure accurate and timely integration of new product information into training materials.
- Collaborate closely with Revenue Operations to align training initiatives with overall revenue goals and strategies.
- Other Sales and System Trainers.
- Regional MD, sales Directors, and Managers.
- Collaborate with regional counterparts for sharing of ideas, work, and practices.
- Provide one-on-one coaching and mentoring to sales representatives as needed.
- Occasional travel to regional offices or events for in-person training sessions or team-building activities.
- Experience in facilitation and creation of training material.
- Familiarity with role-playing activities and e-learning platforms.
- Agility and solutions-focused - must be able to adapt to an ever-changing environment.
- Excellent interpersonal skills with the ability to manage multiple stakeholders and motivate people.
- Experience in a sales, sales enablement, or sales coach/training position.
- Thorough understanding of sales techniques.
- Fluency in written and spoken English.
We're looking for a highly skilled and experienced Sales Trainer to join our team at Lightspeed. If you're passionate about sales training and development, and have a proven track record of success in this field, we'd love to hear from you.
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