Sector Lead
il y a 3 semaines
Are you a natural leader with a passion for customer service? Do you thrive in a fast-paced environment and enjoy motivating teams to achieve success?
If so, Groupe Casino is looking for a dedicated Sector Lead - Cashier & Customer Service to join our dynamic team. In this role, you will play a vital part in ensuring smooth operations and exceptional customer experiences within one of our retail locations.
Your Responsibilities- Lead and manage a team of 20 to 90 employees responsible for cashier operations, customer reception, and service delivery.
- Develop and implement action plans to optimize customer flow and enhance the overall shopping experience.
- Ensure efficient cash handling procedures and maintain accurate financial records.
- Resolve customer inquiries and concerns promptly and professionally, fostering positive relationships.
- Contribute to a collaborative and supportive work environment that promotes teamwork and excellence.
You possess proven experience in operational management, ideally within a retail setting. Your strong leadership skills enable you to inspire and guide your team effectively. You have a keen understanding of customer service principles and are committed to delivering exceptional experiences. A solid grasp of cash handling techniques is essential for this role.
If you are a results-oriented individual with a passion for retail and a commitment to excellence, we encourage you to apply.
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