Team Leader for Visitor Services
il y a 4 semaines
Job Title: Team Leader for Visitor Services
Company: Ville et Eurométropole de Strasbourg
Department Overview: The Culture Department is dedicated to executing cultural initiatives within the City and Eurometropolis of Strasbourg. It manages several significant cultural entities, including museums, libraries, conservatories, and theaters.
Role Overview: In the capacity of Team Leader for Visitor Services, you will oversee a group of reception and security personnel at the museums. Your responsibilities will include managing staff schedules, ensuring the safety of visitors, and supporting the operational requirements of the museum.
Key Responsibilities:
- Oversee and direct reception and security personnel
- Guarantee visitor safety and adherence to museum regulations
- Serve as a primary contact for security protocols and emergency responses
Additional Duties:
- Provide coverage for reception and security staff as necessary
- Enforce security protocols, particularly in emergency situations
- Occasionally step in for cashiers when required
Candidate Qualifications:
- Required: Bachelor's degree or equivalent
- Proven experience in leading small teams
- Familiarity with museum operations, history, and regulations
- Fluency in at least one foreign language (English B2 level required)
- Preferred: Training in first aid and fire safety
- Strong communication skills and ability to engage with diverse audiences
- Conflict management skills and ability to maintain composure
- Customer-oriented, diplomatic, and discreet
- Inquisitive and proactive attitude
Work Environment:
- Location: Ville et Eurométropole de Strasbourg
- Compliance with dress code is mandatory
- Flexible scheduling, including weekends and evenings
Employee Benefits:
- Attractive salary and performance bonuses
- Year-end bonus opportunities
- Subsidized transportation and meal options
- Potential health insurance coverage
- Discounts on vacations for cultural and sports activities
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Team Leader for Visitor Services
il y a 4 semaines
Strasbourg, Grand Est, France Ville et Eurométropole de Strasbourg Temps pleinJob Title: Team Leader for Visitor ServicesCompany: Ville et Eurométropole de StrasbourgDepartment Overview: The Culture Department is tasked with executing cultural strategies within the City and Eurometropolis of Strasbourg. It manages several significant cultural entities, including museums, libraries, conservatories, and theaters.Role Overview: In the...
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Team Leader for Visitor Services
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