Junior Operations Associate Porto
il y a 5 jours
As a Junior Operations Associate at GuestReady, you'll be part of a dynamic team that's revolutionizing the short-term rental industry. Your role will involve building relationships with guests, supporting the reception and housekeeping team, and solving problems tactfully to ensure client and guest satisfaction. If you're a motivated and organized individual with excellent communication skills, we'd love to hear from you.
Key Responsibilities:- Build relationships with guests based on trust and respect.
- Support and assist the reception and housekeeping team with day-to-day operations.
- Solve problems tactfully to ensure client and guest satisfaction.
- Fluent in Portuguese and English - French and Spanish would be a plus.
- Located in Porto.
- Experience in reception, tourism, hospitality (required).
- Willingness to work at weekends.
- Available to work at any schedule, including shifts until 1 am.
- An individual who's able to work under pressure being calm and composed.
- Fast problem solver; being able to seek solutions instantly for any given problem.
- Experience in delivering host-focused solutions based on their need and satisfaction.
- Team player; able to work in an environment with cross-cultural colleagues.
- Multi-tasker, organized and able to manage time efficiently and juggle lots of competing priorities.
- Detail-oriented individual with a strong focus on quality and an eye for detail.
- Willingness to learn and develop self.
- Capable of building a rapport with just about anyone and have excellent relationship-building skills.
- Able to work with the highest ethical and professional quality standards.
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