Junior Operations Associate Porto

il y a 5 jours


Paris, Île-de-France GuestReady Group Temps plein

As a Junior Operations Associate at GuestReady, you'll be part of a dynamic team that's revolutionizing the short-term rental industry. Your role will involve building relationships with guests, supporting the reception and housekeeping team, and solving problems tactfully to ensure client and guest satisfaction. If you're a motivated and organized individual with excellent communication skills, we'd love to hear from you.

Key Responsibilities:
  • Build relationships with guests based on trust and respect.
  • Support and assist the reception and housekeeping team with day-to-day operations.
  • Solve problems tactfully to ensure client and guest satisfaction.
Requirements:
  • Fluent in Portuguese and English - French and Spanish would be a plus.
  • Located in Porto.
  • Experience in reception, tourism, hospitality (required).
  • Willingness to work at weekends.
  • Available to work at any schedule, including shifts until 1 am.
  • An individual who's able to work under pressure being calm and composed.
  • Fast problem solver; being able to seek solutions instantly for any given problem.
  • Experience in delivering host-focused solutions based on their need and satisfaction.
  • Team player; able to work in an environment with cross-cultural colleagues.
  • Multi-tasker, organized and able to manage time efficiently and juggle lots of competing priorities.
  • Detail-oriented individual with a strong focus on quality and an eye for detail.
  • Willingness to learn and develop self.
  • Capable of building a rapport with just about anyone and have excellent relationship-building skills.
  • Able to work with the highest ethical and professional quality standards.

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