Emplois actuels liés à Business Analyst Process Support ITIL F/H - Paris, Île-de-France - AG2R LA MONDIALE
-
Business Analyst Processus Support ITIL F/H
il y a 1 mois
Paris, Île-de-France AG2R LA MONDIALE Temps pleinDescription du posteL'entreprise AG2R LA MONDIALE recherche un(e) Business Analyst Processus Support ITIL F/H pour rejoindre son équipe de conseil et services utilisateurs de l'IT.ContexteLe service Gestion des Services Utilisateurs est en charge des processus de support aux utilisateurs, tels que la gestion des incidents, des problèmes, des...
-
Business Analyst Processus Support ITIL F/H
il y a 3 semaines
Paris, Île-de-France AG2R LA MONDIALE Temps pleinDescription du posteL'entreprise AG2R LA MONDIALE recherche un(e) Business Analyst Processus Support ITIL F/H pour rejoindre son équipe de conseil et services utilisateurs de l'IT.ContexteLe service Gestion des Services Utilisateurs est en charge des processus de support aux utilisateurs, tels que la gestion des incidents, des problèmes, des...
-
Business Analyst ITSM Process Support
Il y a 2 mois
Paris, Île-de-France AG2R LA MONDIALE Temps pleinAbout the RoleWe are seeking a highly skilled Business Analyst ITSM Process Support to join our team at AG2R LA MONDIALE. As a key member of our IT Service Management team, you will play a crucial role in supporting the development and implementation of our ITIL-based processes.Key ResponsibilitiesSupport Process Owners in the management of their processes...
-
Analyste de processus ITIL
il y a 2 semaines
Paris, Île-de-France AG2R LA MONDIALE Temps pleinDescription du posteFamille / MétierCONSEIL ET SERVICES UTILISATEURSIntitulé du posteBUSINESS ANALYST PROCESSUS SUPPORT ITIL F/HType de contratFinalité du posteLe service Gestion des Services Utilisateurs a pour mission de suivre l'efficacité des processus et de développer en mode amélioration continue leur performance et leur efficience. Nous...
-
IT Process Analyst
Il y a 2 mois
Paris, Île-de-France AG2R LA MONDIALE Temps pleinExciting opportunity to become part of a prominent IT organizationPosition:IT Process Analyst - ITIL SupportEmployment Type:Role Overview:Assist the IT Division in overseeing user service workflows including incident, problem, request, and change management. Ensure the effectiveness and ongoing enhancement of these workflows in accordance with ITIL...
-
Analyste de processus ITIL
il y a 1 mois
Paris, Île-de-France AG2R LA MONDIALE Temps pleinDescription du posteFamille / MétierMANAGEMENT DE PROJETS INFORMATIQUES - CHEF DE PROJETS SIIntitulé du posteBUSINESS ANALYST PROCESSUS SUPPORT ITIL F/HType de contratFinalité du posteAu sein du Département Conseil et services utilisateurs de l'IT, le service Gestion des Services Utilisateurs est en charge des processus de support aux utilisateurs comme...
-
Business Analyst ITSM Process
il y a 4 semaines
Paris, Île-de-France AG2R Temps pleinJoin Our Team as a Business Analyst ITSM ProcessAG2R LA MONDIALE is a leading company in the field of savings, retirement, and social protection. We are looking for a Business Analyst ITSM Process to join our team.About the RoleThe Business Analyst ITSM Process will be responsible for supporting the Process Owners in the management of their processes. This...
-
Senior Business Analyst
il y a 2 semaines
Paris, Île-de-France PAC Analyst Temps pleinAbout the RoleWe are seeking an experienced Senior Analyst to join our team at PAC Group. As a Senior Analyst, you will play a key role in supporting our customers in defining their IT strategy, managing their teams and projects, and minimizing risks in technology decisions that make for successful business transformation.Key ResponsibilitiesConduct market...
-
Business Analyst ITSM Process Support
il y a 1 mois
Paris, Île-de-France AG2R Temps pleinCaractéristiques du posteType de contrat : C.D.IPays / région / département : France, Ile-de-France, PARIS (75)Ville : PARISRejoindre AG2R LA MONDIALE, c'est rejoindre un Groupe de plus de collaborateurs experts en épargne, retraite, prévoyance, santé et engagement social en France, au service de 15 millions d'assurés. Mais pas seulementChez nous,...
-
Business Process Analyst
il y a 4 semaines
Paris, Île-de-France Ecolab Temps pleinJob Title: Business Process AnalystEcolab is seeking a highly skilled Business Process Analyst to join our team in Europe and Middle East Africa. As a Business Process Analyst, you will play a key role in driving digital solution delivery across multiple countries in EMEA and supporting day-to-day business needs in shaping the system functionality of the...
-
Business Process Analyst
il y a 4 semaines
Paris, Île-de-France Ecolab Temps pleinJob Title: Business Process AnalystEcolab is seeking a highly skilled Business Process Analyst to join our team in Europe and Middle East Africa. As a Business Process Analyst, you will play a key role in driving digital transformation across multiple countries in EMEA, shaping the system functionality of the future, and ensuring execution of key...
-
Support Business Analyst
il y a 2 semaines
Paris, Île-de-France AXA Group Temps pleinJoin Our Team as a Support Business AnalystAt AXA Group Operations, we're looking for a talented Support Business Analyst to join our team. As a key member of our Corporate Functions Products (CFP) team, you'll play a crucial role in delivering innovative solutions to support our business operations.About the RoleWe're seeking a highly motivated and...
-
Business Analyst
Il y a 2 mois
Paris, Île-de-France BI consulting Temps pleinAbout the RoleWe are seeking a highly skilled Business Analyst to join our team at BI Consulting. As a Business Analyst, you will play a key role in driving business growth and improvement by analyzing business needs and developing solutions to meet those needs.Key ResponsibilitiesCapture and document business requirements to ensure that solutions meet...
-
Business Process Analyst
il y a 2 semaines
Paris, Île-de-France Twin City Capital Temps pleinBusiness Analyst Job DescriptionWe are seeking a highly skilled Business Analyst to join our team at Twin City Capital. As a Business Analyst, you will play a critical role in driving business growth and improvement by analyzing business processes, identifying areas for optimization, and developing and implementing solutions.Key Responsibilities:Evaluate...
-
Business Process Analyst
il y a 2 semaines
Paris, Île-de-France Twin City Capital Temps pleinBusiness Analyst Job DescriptionWe are seeking a highly skilled Business Analyst to join our project team at Twin City Capital. As a Business Analyst, you will play a critical role in driving business growth and improvement by analyzing business processes, identifying areas for optimization, and developing solutions to meet business needs.Key...
-
Business Analyst ITSM Process
il y a 1 mois
Paris, Île-de-France AG2R Temps pleinCaractéristiques du posteType de contrat : C.D.IPays / région / département : France, Ile-de-France, PARIS (75)Ville : PARISRejoindre AG2R LA MONDIALE, c'est rejoindre un Groupe de plus de collaborateurs experts en épargne, retraite, prévoyance, santé et engagement social en France, au service de 15 millions d'assurés. Mais pas seulementChez nous,...
-
Business Process Analyst
Il y a 2 mois
Paris, Île-de-France AXA Group Temps pleinJob DescriptionAbout the RoleWe are seeking a highly skilled Business Analyst to join our team at AXA Group Operations. As a Business Analyst, you will play a key role in driving business growth and improving operational efficiency by analyzing business needs and developing solutions to meet those needs.Key ResponsibilitiesConduct business analysis to...
-
Support Business Analyst
il y a 4 semaines
Paris, Île-de-France AXA Group Temps pleinJoin Our Team as a Support Business AnalystAt AXA Group Operations, we're looking for a talented Support Business Analyst to join our team. As a key member of our Corporate Functions Products (CFP) team, you'll play a crucial role in delivering innovative solutions to support our business operations.About the RoleWe're seeking a highly motivated and...
-
Support Business Analyst
Il y a 2 mois
Paris, Île-de-France AXA Group Temps pleinJob DescriptionAbout the RoleWe are seeking a highly skilled Business Analyst to join our team at AXA Group Operations. As a Business Analyst, you will play a key role in driving business growth and improving operational efficiency by analyzing business needs and developing solutions to meet those needs.Key ResponsibilitiesConduct business analysis to...
-
Business Analyst
il y a 2 semaines
Paris, Île-de-France AXA Temps pleinJob Title: Business Analyst (F/H) (H/F)We are seeking a highly skilled Business Analyst to join our team at AXA. As a Business Analyst, you will play a key role in supporting the adoption of our Silva product through business consulting and project delivery.Main Responsibilities:Provide consultancy and expertise during the product onboarding project for new...
Business Analyst Process Support ITIL F/H
Il y a 2 mois
A great opportunity to join a leading IT company in France
Job Title:
Business Analyst Process Support ITIL F/H
Contract Type:
Job Purpose:
Support the IT Department in managing user services processes such as incident, problem, request, and change management. Ensure the efficiency and continuous improvement of these processes following ITIL practices.
Job Content:
- Support Process Owners in analyzing process performance and user feedback.
- Optimize tools for process efficiency.
- Assist users in process utilization.
- Deploy solutions using Scrum methodology.
- Write requirements, oversee implementation, support change, and measure effectiveness.
Experience and Skills:
- Strong interpersonal and communication skills.
- Expertise in ITIL best practices.
- Methodological skills in process analysis and problem-solving.
- Proficiency in ITSM tools.
- Knowledge of Agile project management tools and methods.
Required Qualities:
- Autonomous
- Organized
- Rigorous
- Methodical
- Listener
- Good interpersonal skills
- Adaptable
Additional Information:
Internal referrals welcome.
Location:
France
As a Business Analyst Process Support ITIL F/H at AG2R LA MONDIALE, you will be part of a dynamic team dedicated to improving user experiences and services.
