Senior Client Lead
il y a 4 semaines
Amundi Technology's Client Services team is the primary point of contact for our clients, including asset managers, financial institutions, and family offices. Our objective is to ensure that the Voice of Customer resonates within Amundi Technology.
The Client Services team is the operational trusted partner of our clients, providing access to Amundi Technology's solutions and services. As a Senior Client Lead, you will be responsible for building and maintaining strong relationships with our strategic accounts.
Key Responsibilities- Client Success: Develop and implement Client Success Plans to achieve strategic outcomes, working closely with the Client Services team, R&D, Onboarding, and Product teams.
- Solution Adoption: Collaborate with clients to ensure they realize maximum value from Amundi's services, providing operational support and advising on best practices.
- Client Satisfaction: Monitor and improve client satisfaction through regular feedback and analysis.
- Client Service Delivery Excellence: Oversee the resolution of customer requests, manage the support team, and implement CS best practices.
- Commercial Expansion: Identify upselling opportunities and work with the Relationship Manager to close deals.
- Governance & Communication: Lead operational client meetings, co-lead customer service reviews, and report client strategic updates to the Amundi Technology executive level.
We are looking for a highly skilled and experienced professional to join our team as a Senior Client Lead. If you have a passion for delivering exceptional client experiences and driving business growth, we encourage you to apply.
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Senior Client Lead
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Paris, Île-de-France Crédit Agricole Group Temps pleinSenior Client LeadAmundi Technology's CS team is the primary point of contact for our customers, including asset managers, financial institutions, and family offices. As a Senior Client Lead, you will be responsible for managing our most strategic accounts, working closely with Relationship Managers to deliver exceptional customer experiences. Your expertise...
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il y a 2 semaines
Paris, Île-de-France Crédit Agricole Group Temps pleinSenior Client LeadAmundi Technology's CS team is the primary point of contact for our customers, including asset managers, financial institutions, and family offices. As a Senior Client Lead, you will be responsible for managing our most strategic accounts, working closely with Relationship Managers to deliver exceptional customer experiences. Your expertise...
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Senior Client Lead
il y a 2 semaines
Paris, Île-de-France Amundi Temps pleinJob DescriptionAbout the RoleWe are seeking a highly skilled Senior Client Lead to join our Client Services team at Amundi Technology. As a Senior Client Lead, you will be responsible for building and maintaining strong relationships with our strategic clients, driving client success, and ensuring the delivery of exceptional client services.Key...
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il y a 4 semaines
Paris, Île-de-France Crédit Agricole Group Temps pleinJob DescriptionAmundi Technology's Client Services team is the primary point of contact for our clients, including asset managers, financial institutions, and family offices. Our objective is to ensure that the Voice of Customer resonates within Amundi Technology.The Client Services team is the operational trusted partner of our clients, providing access to...
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Paris, Île-de-France Amundi Temps pleinJob DescriptionAbout the RoleWe are seeking a highly skilled Senior Client Lead to join our Client Services team at Amundi Technology. As a Senior Client Lead, you will be responsible for building and maintaining strong relationships with our strategic clients, driving client success, and ensuring the delivery of exceptional client services.Key...
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il y a 2 semaines
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Paris, Île-de-France Crédit Agricole Group Temps pleinSenior Client LeadAs a Senior Client Lead at Amundi Technology, you will be the primary point of contact for our most strategic customers. Your role will be to develop and maintain strong relationships with these clients, ensuring their needs are met and exceeded.Working closely with the Relationship Manager, you will be responsible for identifying business...
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Paris, Île-de-France Crédit Agricole Group Temps pleinSenior Client LeadAs a Senior Client Lead at Amundi Technology, you will be the primary point of contact for our most strategic customers. Your role will be to develop and maintain strong relationships with these clients, ensuring their needs are met and exceeded.Working closely with the Relationship Manager, you will be responsible for identifying business...
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il y a 3 semaines
Paris, Île-de-France Crédit Agricole Group Temps plein{"h1": "Senior Client Lead", "p": "As a Senior Client Lead at Amundi Technology, you will be the main point of contact for our customers, driving client success and satisfaction through strategic account management and operational partnership. Your mission will be to build strong relationships with our clients, understand their needs, and develop tailored...