Quality Assurance Specialist
il y a 10 heures
About the Role
We are seeking a detail-oriented Quality Assurance Specialist to join our team at Select Assistants, a dynamic ABA therapy company based in New York. As a key member of our clinical team, you will play a crucial role in maintaining the quality and accuracy of clinical documentation.
Key Responsibilities:
- Conduct thorough reviews of session notes to ensure accuracy and completeness, aligning with therapy goals and compliance requirements.
- Monitor and verify the timely entry of all client information and session data into our management software, Central Reach.
- Analyze therapy graphs and session reports to identify inconsistencies or areas needing clarification.
- Oversee the accuracy of time logs recorded by therapists to ensure correct documentation of sessions.
- As the role progresses, train and guide new staff on best practices.
- Proactively identify discrepancies in session notes and collaborate with clinical staff to amend and update records as necessary.
- Contribute to the continuous improvement of our documentation processes, enhancing overall therapy outcomes and compliance.
Requirements:
- Experience with data entry and management, preferably within a healthcare or clinical setting.
- Ability to quickly learn and master new software, specifically Central Reach.
- Strong written and verbal communication skills to effectively interact with clinical staff and provide training.
- High attention to detail with the ability to perform repetitive tasks accurately and efficiently.
- A proactive mindset, not content with passivity, and eager to take initiative in improving processes.
- Desire to grow within the company and take on additional responsibilities over time.
- Ability to work both independently and as a valuable member of our clinical team.
What We Offer:
- Work in a company with a solid track record of performance
- Work alongside & learn from best in class talent
- A role that offers a breadth of learning opportunities
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