Global Technical Support Expert for VALD Systems

il y a 2 semaines


Strasbourg, Grand Est, France VALD Temps plein
About VALD

Since its inception in 2015, VALD has experienced remarkable growth, expanding from a small team in Brisbane to over 200 professionals across 30 countries and five offices on four continents. This achievement is a testament to the company's multidisciplinary approach, combining research, clinical expertise, sports science, design, development, and engineering.

VALD's suite of systems offers unparalleled insights into human movement, performance, injury risk, and rehabilitation. As a leader in this field, we are driven to continue innovating and pushing boundaries.

Job Description: Technical Support Representative

We are seeking a highly skilled Technical Support Representative to join our Europe-based team in Strasbourg. This individual will provide top-notch support to our expanding client base, working closely with product and success teams to deliver exceptional service.

Key Responsibilities:
  • Deliver world-class technical support to clients across various products
  • Collaborate with engineering staff to identify and improve existing support processes
  • Assist with office logistics, including shipping and receiving assets
Requirements:
  • Experience in a similar technical or client support role
  • Bilingual, with English as a second language, and excellent written and verbal communication skills
What We Offer:
  • Industry-leading compensation package
  • Latest equipment and remote setup for optimal performance


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