Mediation Team Leader
il y a 2 semaines
About Us
The Mutualité Française Île-de-France, representing nearly 5.5 million protected individuals, promotes, coordinates, and defends the mutualist movement in the region. As the regional union of the National Federation of French Mutual Societies, it leads health promotion activities in collaboration with various healthcare and social protection stakeholders. It also coordinates around a hundred mutualistic care services in the region.
Your Role
- Lead and manage your team effectively, ensuring alignment with company guidelines and best practices.
- Establish clear team objectives and monitor progress, driving performance and achievement of targets.
- Strategically allocate workloads based on the skills and expertise of each team member, optimizing efficiency and productivity.
Ideal Candidate Profile
- Proven experience in leading and motivating teams within a professional environment.
- Exceptional written and verbal communication skills, fostering clear and concise interactions with colleagues and stakeholders.
- A customer-centric approach, prioritizing the needs and satisfaction of individuals seeking support.
- Strong commitment to confidentiality and ethical conduct in handling sensitive information.
- Solid understanding of insurance principles, contract regulations, and consumer rights.
- Meticulous attention to detail, ensuring accuracy and completeness in all tasks and deliverables.
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