Hospitality Team Leader
il y a 1 semaine
Job Title: Hospitality Team Leader
About the Company: Groupe Bertrand is a company committed to diversity, welcoming all applications and open to individuals with disabilities.
- Deliver exceptional customer experiences, ensuring satisfaction and loyalty.
- Lead and integrate team leaders, fostering a collaborative and supportive work environment.
- Assist with personnel administration, ensuring seamless day-to-day operations.
- Manage a team of at least 15 people, promoting a culture of excellence and accountability.
- Develop and implement strategies to drive customer satisfaction and loyalty.
- Recruit, train, and develop team leaders, ensuring they possess the necessary skills and knowledge.
- Collaborate with other departments to ensure seamless operations and achieve business objectives.
- Monitor and analyze performance metrics, making data-driven decisions to improve team performance.
- Demonstrate strong leadership and interpersonal skills, with the ability to motivate and inspire team members.
- Exhibit commercial acumen and enthusiasm, with a passion for delivering exceptional customer experiences.
Additional Information:
- Evening shift schedule may be required.
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