Hospitality Team Leader

il y a 1 semaine


Paris, Île-de-France Groupe Bertrand Temps plein
About the Role:

Job Title: Hospitality Team Leader

About the Company: Groupe Bertrand is a company committed to diversity, welcoming all applications and open to individuals with disabilities.

  • Deliver exceptional customer experiences, ensuring satisfaction and loyalty.
  • Lead and integrate team leaders, fostering a collaborative and supportive work environment.
  • Assist with personnel administration, ensuring seamless day-to-day operations.
  • Manage a team of at least 15 people, promoting a culture of excellence and accountability.
Key Responsibilities:
  • Develop and implement strategies to drive customer satisfaction and loyalty.
  • Recruit, train, and develop team leaders, ensuring they possess the necessary skills and knowledge.
  • Collaborate with other departments to ensure seamless operations and achieve business objectives.
  • Monitor and analyze performance metrics, making data-driven decisions to improve team performance.
Requirements:
  • Demonstrate strong leadership and interpersonal skills, with the ability to motivate and inspire team members.
  • Exhibit commercial acumen and enthusiasm, with a passion for delivering exceptional customer experiences.

Additional Information:

  • Evening shift schedule may be required.


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