Client Service Representative in Training
il y a 5 jours
About Groupe CHOPARD
Groupe CHOPARD is a leading automotive distribution group that has diversified its mobility offerings to cater to its clients' evolving needs. By integrating various brands, including Silence, Indian, Polaris, Honda, Yamaha, Suzuki, and Kymco, the group has marked a significant turning point in its history. This expansion complements its existing network of 105 Peugeot, Citroën, DS, Opel, Fiat, Jeep, Alfa Romeo, Mercedes Benz, Smart, Toyota, Kia, and BYD dealerships.
The group's revenue reached 1.5 billion euros in 2022, with a workforce of 2960 employees. Groupe CHOPARD's corporate culture is built around three core values: the Human, Engagement, and Excellence. These values are deeply ingrained in the group's daily operations, as evidenced by its fourth consecutive certification as a Great Place To Work. The group is proud to be the first French automotive distribution group to have achieved this prestigious label.
About the Role
Groupe CHOPARD is seeking a Client Service Representative in Training to join its team. As a trainee, you will be involved in the development of young talents through a one-year apprenticeship program in partnership with the GNFA. The Chopard Academy will provide you with the necessary skills and knowledge to excel in the role of Client Service Representative After-Sales.
Key Responsibilities
- Welcoming clients and receiving their vehicles
- Proposing and validating repair offers tailored to clients' needs
- Advising clients on necessary repairs
- Promoting additional sales
- Planning interventions in the workshop
- Issuing invoices and returning vehicles with explanations of the work performed
- Monitoring the quality of services provided by our After-Sales department
- Fostering client loyalty
Requirements
To be successful in this role, you should have a strong sense of customer service, be organized, and enjoy working with clients. A Bac Professionnel or BTS in commerce or automotive maintenance is required. If you are looking for a new professional challenge, this could be the perfect opportunity for you.
Upon completion of your training and based on your professional performance, you will have the opportunity to join Groupe CHOPARD's team in a permanent position, with the possibility of working in various locations across the group.
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