Automotive Sales and Service Trainee

il y a 5 jours


Besançon, Bourgogne-Franche-Comté, France Groupe CHOPARD Temps plein

About Groupe CHOPARD

Groupe CHOPARD is a leading automotive distribution group that has diversified its mobility offerings to cater to its clients' evolving needs. By integrating various brands, including Silence, Indian, Polaris, Honda, Yamaha, Suzuki, and Kymco, the group has marked a significant turning point in its history. This expansion complements its existing network of 105 Peugeot, Citroën, DS, Opel, Fiat, Jeep, Alfa Romeo, Mercedes Benz, Smart, Toyota, Kia, and BYD dealerships.

The group's revenue reached 1.5 billion euros in 2022, with a workforce of 2960 employees. Groupe CHOPARD's corporate culture is built around three core values: the Human, Engagement, and Excellence. These values are deeply ingrained in the group's daily operations, as evidenced by its fourth consecutive certification as a Great Place To Work. The group is proud to be the first French automotive distribution group to have achieved this prestigious label.

About the Role

Groupe CHOPARD is seeking a Client Service Representative in Training to join its team. As part of this role, you will be involved in the development of young talents through a one-year apprenticeship program in partnership with the GNFA. The Chopard Academy will provide guidance and support to future alternates in their role as After-Sales Customer Service Specialists.

The KIA concession in Besançon is looking for a future Client Service Representative in Training (H/F) to join its team. Upon starting in 2024, you will be part of a dynamic team dedicated to preparing your future.

Key Responsibilities

  • Welcoming clients and receiving their vehicles
  • Proposing and validating repair offers tailored to their needs
  • Advising clients on the necessary work
  • Promoting additional sales
  • Planning interventions in the workshop
  • Issuing invoices and returning vehicles with explanations of the work performed
  • Monitoring the quality of services provided by our After-Sales department
  • Fostering client loyalty

Requirements

To be successful in this role, you should have a strong sense of customer service and be able to work independently. You should also be comfortable with the commercial and automotive domains. A Bac Professionnel or BTS in commerce or automotive maintenance is required. Upon obtaining your diploma and based on your professional performance, you will have the opportunity to join our team in a permanent position at one of our various locations.


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