Shipping Operations Team Leader

il y a 4 semaines


Paris, Île-de-France NetApp Temps plein

Title: Shipping Operations Team Leader

Location: Remote

Job Summary

The Workplace Experience team is dedicated to crafting engaging environments and innovative services that embody NetApp's culture and values. Our Shipping & Receiving program plays a vital role in our operational success. The Shipping & Receiving Team Leader is a pivotal position that oversees the intricate daily functions of our shipping department.

Key Responsibilities

  • Collaborates with Shipping Teams across various NetApp locations to ensure procedural uniformity, documenting site-specific differences.
  • Monitors and resolves outstanding issues for the Finance Group to guarantee prompt resolution and receiving confirmation for invoicing.
  • Ensures compliance with SOX, ISO Certification, and other necessary training protocols.
  • Tracks and maintains data for performance metrics and KPIs.
  • Coordinates and assigns tasks for the local shipping team, including scheduling pickups/deliveries, verifying and maintaining records of incoming and outgoing shipments, asset tagging, and preparing items for both domestic and international shipments in collaboration with Global Trade Compliance.
  • Regularly interacts with employees and program liaisons to communicate updates, gather feedback, and monitor the status of relevant procedures.
  • Assists in the preparation of correspondence, reports, standard operating procedures, and safety manuals.
  • Supports NetApp's Asset Recovery program in the Midwest region.
  • Acts as the local point of escalation for shipping and receiving inquiries.
  • Operates lift trucks, pallet jacks, stretch wrap banders, and other mechanical packaging equipment as necessary.
  • Conducts inspections of incoming shipments and documents (photographic/written) and completes paperwork for damaged goods.
  • Utilizes key software including UPS ShipExec and Bear River, while adhering to all mail/package handling and security protocols.
  • Ensures dock/job safety practices are in alignment with OSHA and NetApp Standards.
  • Performs additional duties as assigned.

Education & Experience

  • High School Diploma or equivalent; Bachelor's Degree preferred but not mandatory.
  • A minimum of 5 years of experience in Shipping & Receiving or Distribution operations is preferred.
  • Strong customer service skills, along with effective written and verbal communication abilities.
  • Knowledge of regulatory compliance for hazardous and non-hazardous materials on both domestic and international levels.
  • Proficiency in Microsoft Office applications and familiarity with Oracle or similar ERP systems.

Compensation
The base salary range for this position is $66,300 - $93,200, determined by the candidate's location, qualifications, experience, and education. Final compensation packages are competitive and aligned with industry standards, reflecting various factors, and include a comprehensive benefits package. This may encompass Health Insurance, Life Insurance, Retirement or Pension Plans, Paid Time Off (PTO), various Leave options, Performance-Based Incentives, employee stock purchase plans, and/or restricted stocks (RSUs), all subject to regional variations and governed by local laws, regulations, and company policies. Benefits may differ by country and region, with further details provided during the recruitment process.

Job Segment: Shipping and Receiving, Manager, Compliance, ERP, Oracle, Operations, Management, Legal, Technology



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