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Front Office Manager for Upscale Hotel
Il y a 2 mois
Accor is a global leader in the hotel industry, committed to welcoming guests as they are and providing a unique experience. Our mission is to make work meaningful and fulfilling, allowing our employees to explore their full potential.
The OpportunityWe are seeking an experienced Front Office Manager to join our team at the Pullman Brussels Centre Midi. This stylish 4-star hotel offers exceptional facilities and services, making it the perfect destination for discerning travelers.
Your Key Responsibilities:
- Lead the Front Office team in delivering exceptional customer service and ensuring a seamless guest experience.
- Develop and implement strategies to drive revenue growth and improve operational efficiency.
- Collaborate with other departments to achieve sales targets and promote the hotel's offerings.
- Manage staff performance, provide training, and mentorship to ensure excellence in service delivery.
- Maintain accurate records, reports, and statistics to inform business decisions.
About You
We are looking for a highly motivated and organized individual with excellent communication skills and a passion for delivering exceptional customer service. Your qualifications should include:
- Fluent language skills in French, English, and Dutch.
- Proven experience in front office management or a related field.
- Ability to work effectively in a fast-paced environment and prioritize multiple tasks.
- A strong focus on quality, safety, and sustainability.
What We Offer
As a valued member of our team, you can expect:
- An attractive salary of €40,000 - €55,000 per year (dependent on experience).
- A comprehensive benefits package including meal vouchers, eco-cheques, and group insurance.
- Professional development opportunities through our academies and training programs.
- A chance to work with a dynamic and supportive team in a world-class hotel environment.
