Digital Solutions Portfolio Manager for Customer Experience

il y a 2 jours


IssylesMoulineaux, Île-de-France Geopost Temps plein
Job Overview

In today’s fast-paced logistics sector, companies must adapt quickly to stay ahead of the competition. As a Digital Solutions Portfolio Manager for Customer Experience at Geopost, you will play a crucial role in developing and deploying innovative digital solutions to enhance customer service.

This is an exciting opportunity to join a global leader in parcel delivery and e-commerce solutions, operating in over 50 countries worldwide. With a team of experts across various continents, we offer a unique chance to work in a multicultural environment and contribute to shaping the future of digital customer experience.

About Geopost

Geopost is a European leader in parcel delivery and solutions for e-commerce, with a presence in over 50 countries. Our network of expert delivery brands, including DPD, Chronopost, SEUR, BRT, Speedy, and Jadlog, enables us to provide seamless services to our customers. We are committed to making commerce more convenient, profitable, and sustainable for our customers and communities.

With a revenue of €15.7 billion in 2023 and 57,000 employees worldwide, Geopost is dedicated to becoming an international reference in sustainable delivery. Our commitment to Net Zero by 2040 has been approved by the Science Based Targets initiative (SBTi), setting us apart as a responsible leader in our industry.

Your Role

As a Digital Solutions Portfolio Manager for Customer Experience, you will be part of the Process & Group Solution Department, reporting directly to the Head of Delivery in charge of Marketing, Customer Service, and Communication Group Digital solutions. Your primary responsibility will be to manage and develop the



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