Hotel Operations Manager

il y a 6 jours


IssylesMoulineaux, Île-de-France ACCOR Temps plein

At Accor, we welcome you as you are and provide opportunities to grow and learn every day.

About the Role

We are looking for a skilled Hotel Operations Manager to lead our Rooms departments and ensure exceptional guest experiences.

About You

To succeed in this role, you will need:

  • a service-focused personality with previous leadership experience
  • experience working with Opera or a related system
  • proven ability to build and maintain good relationships with stakeholders
  • strong communication skills and the ability to lead by example
The Benefits

As an employee of Accor, you can expect:

  • a competitive salary of €45,000 - €60,000 per year
  • an Employee Benefit Card offering discounted rates at Accor properties worldwide
  • access to learning programs through our Academies
  • the opportunity to develop your talent and grow within your property and across the world
  • the chance to make a difference through our Corporate Social Responsibility activities, like Planet 21

In this role, you will be responsible for:

  • leading and managing all aspects of the Rooms departments
  • ensuring all service standards are followed with friendly and engaging service
  • handling guest concerns and reacting quickly to guarantee memorable moments for our guests
  • maximizing rooms revenue through yield management meetings and implementing supporting Revenue Management strategies and practices
About Our Team and Working Environment

You will be part of a diverse and inclusive team that is committed to attracting, recruiting, and promoting diverse talent. Our commitment to Diversity & Inclusion is reflected in our ambition to create a workplace where everyone feels valued and respected.


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