Hotel Operations Manager
il y a 6 jours
At Accor, we welcome you as you are and provide opportunities to grow and learn every day.
About the RoleWe are looking for a skilled Hotel Operations Manager to lead our Rooms departments and ensure exceptional guest experiences.
About YouTo succeed in this role, you will need:
- a service-focused personality with previous leadership experience
- experience working with Opera or a related system
- proven ability to build and maintain good relationships with stakeholders
- strong communication skills and the ability to lead by example
As an employee of Accor, you can expect:
- a competitive salary of €45,000 - €60,000 per year
- an Employee Benefit Card offering discounted rates at Accor properties worldwide
- access to learning programs through our Academies
- the opportunity to develop your talent and grow within your property and across the world
- the chance to make a difference through our Corporate Social Responsibility activities, like Planet 21
In this role, you will be responsible for:
- leading and managing all aspects of the Rooms departments
- ensuring all service standards are followed with friendly and engaging service
- handling guest concerns and reacting quickly to guarantee memorable moments for our guests
- maximizing rooms revenue through yield management meetings and implementing supporting Revenue Management strategies and practices
You will be part of a diverse and inclusive team that is committed to attracting, recruiting, and promoting diverse talent. Our commitment to Diversity & Inclusion is reflected in our ambition to create a workplace where everyone feels valued and respected.
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