Membership Sales Director

il y a 3 semaines

SaintCharles, France The Royal Fox & Grove Country Clubs Temps plein
Membership Sales and Marketing Director

We are seeking a highly skilled and experienced Membership Sales and Marketing Director to join our team at The Royal Fox & Grove Country Clubs. As a key member of our leadership team, you will be responsible for developing and implementing strategies to increase and retain membership in our clubs.

Key Responsibilities:
  • Conduct tours for prospective members and represent the club in its relationships with external constituencies.
  • Plan and implement strategies to meet club membership goals, including developing and ensuring that established procedures for processing prospective members' applications are consistently followed.
  • Follow up on telemarketing efforts, member referrals, leads from staff, catering contracts, newspaper articles, lists, publications, etc.
  • Assist prospective members in fulfilling application requirements and promote club activities using various means.
  • Maintain online member directory, hold prospective member functions, and process member resignations.
  • Determine markets to be canvassed for qualified individuals and complete and maintain perpetual member invitee roster.
  • Assess the need for and make recommendations regarding membership classifications to help ensure that the needs of ever-changing markets are met.
  • Be present during club operating hours and events to assist in meeting and greeting members and guests.
  • Research the need for ongoing sales promotions regarding demographics, market segmentation data, etc.
  • Track the success and overall performance of all membership activities.
  • Coordinate all club public relations efforts, members' newsletters, news and media events, use of social media, and club promotional materials.
  • Attend management and staff meetings and develop and adhere to a departmental budget.
  • Report approved new members to the Controller to initiate proper administration of their memberships.
Requirements:
  • Bachelor's degree in business administration, Hospitality or Resort Management, Communications, Public Relations or related major.
  • Three (3) years of work experience in the hospitality industry or five years of relevant work experience.
  • Ability to establish and maintain effective relationships with supervisory/administrative staff, employees, guests, and the public.
  • Knowledge of and ability to perform required role in emergency situations.
Benefits:
  • Competitive salary
  • Travel expense
  • Medical, dental, and vision insurance
  • Paid continuing education and professional dues
  • Holiday bonus
  • Provided meal
Work Environment:

The work environment is moderate, with occasional noise levels. The ability to sit for prolonged periods and lift up to 40 pounds is required.

This is a full-time position, Monday to Friday, with weekends as needed.

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