Team Leader

il y a 2 semaines


Lyon, Auvergne-Rhône-Alpes, France ONET ACCUEIL Temps plein

Lead a Team of Service Agents and Drive Operational Excellence at Onet Accueil

As a Team Manager, you will play a pivotal role in guiding a team of service agents while ensuring the highest standards of operational performance. Your responsibilities encompass:

  • Providing clear direction and setting a positive example for your team members.
  • Actively listening to your team's concerns and proactively addressing issues to find effective solutions.
  • Ensuring that all service agents receive comprehensive training, are qualified, and possess the necessary skills to execute their tasks effectively.
  • Enforcing safety guidelines, procedures, and work instructions to maintain a secure working environment.
  • Participating in recruitment initiatives and onboarding new team members to integrate them seamlessly into the company culture.
  • Overseeing both technical and administrative aspects of projects to ensure smooth execution.
  • Monitoring work progress and quality compliance to guarantee adherence to project specifications.
  • Implementing safety measures on-site to protect the well-being of your team and clients.
  • Managing equipment maintenance and inventory to optimize operational efficiency.
  • Interacting with clients, addressing their inquiries, and ensuring their satisfaction with our services.

Your Strengths:

If you are a highly motivated and hardworking individual with excellent communication skills, you possess the essential qualities for this position. Your discretion and ability to work independently will be highly valued. While a degree in hygiene/cleaning or relevant experience is advantageous, we encourage applications from all qualified candidates.


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