Sales Expert
il y a 2 semaines
We're seeking a highly motivated and customer-focused Sales Expert to join our team at Cowboy, a Belgian startup revolutionizing urban mobility with innovative electric bikes. As a Sales Expert, you will be responsible for creating a seamless customer experience, building trusted relationships, and driving sales growth in our Paris Brand Store.
As a key member of our team, you will be passionate about human interactions, customer experience, and being part of a community. You will have a clear passion for bikes and/or urban mobility, and be fluent in French and English. Your excellent communication and interpersonal skills will enable you to effectively communicate with customers, colleagues, and stakeholders.
Key Responsibilities:
- Be a trusted expert of all Cowboy products, advising customers and answering product-related questions
- Develop business for Cowboy, driving sales growth and revenue
- Communicate expertise through various channels, including chat, call, face-to-face, and email
- Plan and host Test Rides, showcasing bikes and informing potential customers about products
- Contribute to ensuring a high level of security and awareness of the retail space
- Maintain the shop floor and ensure a seamless customer experience
Requirements:
- Previous experience in a customer-facing environment, building trusted relationships with clients
- Passion for human interactions, customer experience, and being part of a community
- Fluency in French and English, with excellent communication and interpersonal skills
- Clear passion for bikes and/or urban mobility
- Experience in sales or customer-facing roles, with a strong understanding of customer needs and preferences
What We Offer:
- Highly competitive package with a clear and open salary structure
- 30 annual vacation days (pro rata for part-timers)
- Your own Cowboy bike and a nice discount for your family
- Opportunity to become one of the key employees of a fast-growing startup with an open, respectful, and fun company culture
- Daily meal allowance
- Having a real impact on the company's growth and evolution
- Working with people who love what they do every day
Cowboy is an inclusive and diverse workplace, welcoming candidates from all backgrounds. We believe that diversity is a strength, and we're committed to creating a workplace where everyone feels valued and empowered to contribute their best work.
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