CDI - Senior IT Infrastructure Administrator

il y a 4 jours

Paris, Île-de-France Groupe Clarins Temps plein

About Groupe Clarins

Groupe Clarins is a global leader in the skincare and cosmetics industry, with a rich history of innovation and commitment to social and environmental responsibility.

Job Summary

We are seeking a highly skilled and experienced IT Infrastructure Administrator to join our team in Paris. As a key member of our IT Infrastructure, Cyber and Market (IT ICM) team, you will be responsible for maintaining the operational condition of our IT infrastructure, including end-user computing environment, network security, and workstation security.

Key Responsibilities

  • Manage and maintain the end-user computing environment, including administration, supervision, software updates, and application management.
  • Ensure the security and integrity of our network and workstations, including antivirus, endpoint detection and response, web filtering, and mobile device management.
  • Contribute to the definition, implementation, and deployment of IT standards and policies in coordination with the technical project manager and local teams.
  • Lead and supervise central/global operations, maintain network, telecom, and video conference infrastructure.
  • Manage strategic suppliers and conduct relevant meetings.
  • Support application, technical, and support teams internationally.
  • Manage level 2 and 3 incidents with the local IT Service Desk and end users.
  • Develop and enforce processes with service providers and IT teams using market standards (e.g., ITIL Service Management).
  • Interface between internal teams and subcontractors for operations, WAN, and cloud solutions.
  • Perform regular reporting (daily, weekly, monthly) on activities and SLA.
  • Lead problem resolution and organize troubleshooting sessions for major issues.
  • Configure and install network equipment and software as needed (e.g., Firewalls, Switches, Routers, software/virtual machine installations).
  • Occasionally travel to Clarins sites (approximately once a month) for deployments and maintenance, potentially outside working hours.
  • Ensure service level metrics on reliability, availability, scalability, and performance are met or exceeded.

Requirements

  • Master's degree in Computer Science, Networks, and Telecommunications, or an engineering degree in related fields.
  • Over 7 years of IT experience, with more than 4 years in a similar role.
  • Comprehensive knowledge of infrastructures, technical architecture, applications, and services.
  • International work experience.
  • Proficiency in documenting standards and participating in project implementation.
  • Knowledge of ITIL (Incident/Change Management) processes.

Technical Skills

  • Networks (WAN/LAN/WIFI): Cisco, Subnetting/VLAN, Routing, VPN, MPLS, Meraki, NetFlow.
  • Security: Palo Alto/FortiGate, F5, Zscaler, Certificates, OpenSSL.
  • Virtualization: VMWare, VDI Horizon.
  • OS & Scripting: Windows, Linux, PowerShell.
  • Infrastructure Services: DNS, DHCP, SNMP, SFTP.
  • Authentication: AD, Azure AD, ADFS.
  • Video & VOIP: Yealink, Cisco.
  • Cloud & Digital: Azure, AWS, Office, SaaS, PaaS, IaaS.
  • Databases: SQL Server, Oracle.
  • Scheduling: OpCon, Task Scheduler.

We Offer

  • 70 years of expertise in beauty and spa, with the Clarins and myBlend brands.
  • Unique products and innovative services.
  • A commitment to Social & Environmental Responsibility embedded in our raison d'être.
  • A caring and inclusive corporate culture.
  • Development and training opportunities.
  • Attractive compensation and benefits.
  • A flexible work environment, with up to 2 days of remote working per week.

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