Hotel Operations Manager

il y a 3 semaines


Paris, Île-de-France Sunweb Group Temps plein
Hotel Manager Job Description

As a Hotel Manager at Sunweb Group, you will be responsible for overseeing the daily operations of our hotels, ensuring exceptional guest experiences, and managing a team of dedicated staff members. Your role will involve maintaining high standards of service, optimizing hotel performance, and fostering a positive work environment.

Your Key Responsibilities
  • Oversee and coordinate the operations of the hotel, including the outside terrace, snackbar, and restaurant.
  • Track stock levels of food and drinks, supplies, and equipment, and oversee ordering as necessary.
  • Create planning for your team of hospitality heroes, assist in recruitment, and manage the team.
  • Maintain a high standard of customer service according to company operating procedures.
  • Attend to any complaints logged by guests in a professional and timely manner.
  • Manage purchases, relations with suppliers, and follow up on invoicing.
Why Work with Us?
  • Competitive salary based on experience.
  • Contract of 39 hours a week.
  • Performance bonus.
  • Attractive discount (up to 10%) when booking with our Sunweb brand (during 6 months).
  • Accommodation and meals at the workplace.
  • Health Care Insurance.
  • A ski pass for the whole season or a gift voucher to spend on additional activities – the choice is yours.
What Skills Will Bring You to the Top?
  • Comfortable combining hospitality and F&B in this position.
  • Strong communication skills and proficiency in English, French, and Dutch.
  • Able to lead your team of hospitality heroes.
  • Organizational talent and attention to detail.
  • Flexible and adaptable, with a willingness to embrace new cultures and support our guests.
About Sunweb Group

Sunweb Group is a leading European company, enabling over a million customers each year to enjoy a wonderful holiday with a focus on creating the best customer experience in both ski and sun destinations. As the European leader in ski holidays, we are experiencing strong growth in Europe and particularly within our French branch. We manage and operate 22 hotels and tourist residences in the French Alps.


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