Technical Support Specialist
il y a 4 jours
About the Role:
As a member of the Roaming team at TRANSATEL (an NTT company), you will play a crucial role in supporting the implementation and execution of our roaming agreements. Your primary responsibility will be to ensure the technical implementation of agreements for voice, SMS, and data components.
Key Responsibilities:
- Organize and conduct implementation and validation tests to ensure seamless roaming services.
- Assist internal support teams in resolving roaming-related issues.
- Collaborate with international operators' teams to implement roaming agreements.
Requirements:
- Master's Degree or engineering equivalent in a relevant field.
- Significant experience in roaming, with a strong understanding of HLR, HSS, DEA, and IWF.
- Excellent problem-solving skills, with the ability to work independently and as part of a team.
- Proactive, curious, and self-motivated, with a strong capacity for learning and self-training.
- English fluency is essential for effective communication with international teams.
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