Operations Improvement Coordinator
Il y a 2 mois
We are seeking a highly motivated and detail-oriented individual to join our Sales Operations team at Enablon SA as a Sales Operations Analyst. This position will primarily focus on managing maintenance renewals and invoicing processes, ensuring seamless execution and timely completion.
Key Responsibilities:
Maintenance Renewals Management:
- Monitor and track maintenance contracts to ensure timely renewals and minimize potential disruptions.
- Coordinate with sales representatives and customers to facilitate renewal processes, ensuring clear communication and mutual understanding.
- Generate renewal quotes and proposals as needed, taking into account customer requirements and company policies.
Invoicing:
- Process invoices accurately and efficiently, verifying billing details and resolving any discrepancies in a timely manner.
- Coordinate with the finance department to ensure timely billing and payment processing, maintaining a high level of accuracy and attention to detail.
Data Management:
- Maintain accurate records of maintenance contracts, renewals, and invoices in the CRM system, ensuring data integrity and accessibility.
- Update and manage customer information as needed, ensuring that all relevant data is up-to-date and accurate.
Requirements:
- Bachelor's degree in Business Administration, Finance, or a related field.
- Fluency in French and English, with excellent communication and interpersonal skills.
- 1-2 years of experience in a similar role, with a strong understanding of business processes and operations.
- Strong organizational skills and attention to detail, with the ability to prioritize tasks and meet deadlines in a dynamic environment.
- Proficiency in Microsoft Office suite, particularly Excel, with prior experience with CRM systems being a plus.
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