Critical Environment Operations Manager
il y a 2 jours
As a Critical Environment Operations Manager at Microsoft, you will play a key role in delivering the core infrastructure and foundational technologies for our cloud services. Our infrastructure is comprised of a large global portfolio of more than 200 datacenters in 32 countries and millions of servers.
Responsibilities- Empower a culture of safety, security, and compliance in all aspects of our Datacenter operations
- Lead a team of Mechanical, Electrical and Control System professionals supporting Microsoft's online services
- Oversee the day-to-day operations and maintenance of mechanical and electrical equipment in our Datacenters
- Maximize Critical Environment (CE) availability to ensure optimal operational efficiency
- Reduce high-impact and human-error Critical Environment (CE) incidents year over year
- Deliver on cost/energy efficiency initiatives
- Ensure routine reporting to effectively manage and analyze our Power/Temperature/Relative Humidity, and SLA monitoring
- Establish and enhance working relationships and engagement with our Engineering Groups (EGs), and business partners
- Work with regional and global peers to share and build best practices across the entire datacenter portfolio
- High School Diploma or equivalent AND proven experience of mission-critical service management (e.g., providing IT services, manufacturing, warehouse, retail, military, or managing physical operations in an IT and/or critical environment infrastructure)
- This role requires proficiency in written, reading, and conversational English AND French as all business operations as well as customer communications are conducted in English and French
- Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings:
- Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.
- Relevant experience in Critical Environment infrastructures (e.g., UPS, Generator, AHU) AND 5+ years experience working in physical IT infrastructures (e.g., Servers, SANs, Networking, Capacity, DC Rack/Enclosures, structured cabling) AND Experience managing budget $500k+
- Bachelor's Degree in Computer Science, Math, Telecommunications, Electrical/Mechanical Engineering, Supply Chain Management or related field.
- Proven experience in leading a diverse, technical team.
- Applicable certifications: ASICS/Inventory Control, CompTIA, Microsoft, Network Certifications, CCNA Certifications, ITIL v3 Foundation, Microsoft Operations Framework (MOF) Certifications, Leadership Development Certifications, PMP, CDCP.
- Bachelor's Degree or Technical College certification in mechanical or electrical engineering and/or services
- Experience working on large scale CE projects
- Experience with the operation of IT infrastructure (Servers, SANs, Networking, etc.)
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