IT Support Specialist
il y a 1 semaine
At ARCHIMED, we are seeking a skilled IT Support Specialist to join our team in Lyon, France. As a key member of our IT department, you will be responsible for providing technical support and assistance to our information system users.
Key Responsibilities:- Provide technical support and assistance to users via phone, email, or in-person
- Troubleshoot and resolve technical issues related to Windows, Mac, and Unix systems
- Administer and maintain Windows environments, including Windows 10 and 11
- Prevent and manage level 2 and possibly level 3 incidents
- Collaborate with the IT manager to ensure seamless IT operations
- BAC+2 in IT networks and systems or equivalent acquired through professional experience
- Excellent communication skills in English
- Personal interest in IT and cyber fields a plus
As a fast-growing company in an international environment, we offer a dynamic and challenging work setting. If you are passionate about IT and have a customer-centric approach, we encourage you to apply for this exciting opportunity.
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