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After-Sales Service Supervisor F/H

Il y a 3 mois


Clichy, Île-de-France TK ELEVATOR France SAS Temps plein

TK Elevator France SAS - Customer Service Manager

TK Elevator, a prominent player in the elevator sector, is seeking a Customer Service Manager to lead the After-Sales Service within the Elevators division. This role is ideal for individuals with a technical background who excel in team leadership.

Key Responsibilities:

  • Plan and coordinate After-Sales Service operations in compliance with industry standards
  • Deliver exceptional customer service
  • Inspire and guide a team of Technicians
  • Achieve defined goals utilizing available resources
  • Maintain effective communication with clients
  • Oversee financial aspects of the service sector
  • Act as a representative of the company and enhance service sales

Desired Profile:

The successful candidate will possess a background in a technical discipline, such as elevators or related fields, with proven experience in team leadership and electromechanics. Strong analytical and organizational capabilities are essential, along with a focus on customer satisfaction.

Benefits:

  • Attractive compensation package
  • Comprehensive insurance, performance bonuses, meal allowances, company devices, and a company vehicle

This position offers a unique opportunity to contribute meaningfully within a dynamic environment.