Hotel Ambassador

il y a 3 semaines


IssylesMoulineaux, Île-de-France Accor Temps plein
Job Description

As a key member of our team at the Novotel Goa Resort and Spa, you will be responsible for providing exceptional service to our guests, ensuring their stay with us is memorable and enjoyable.

Key Responsibilities:
  • Deliver prompt, efficient, and courteous services to guests, members, and visitors, exceeding their expectations at every touchpoint.
  • Report any maintenance or repair issues to ensure our facilities are always in top condition.
  • Familiarize yourself with our resort's facilities, activities, equipment, and services to provide accurate information to guests and promote our offerings.
  • Be knowledgeable about all hotel facilities to effectively promote and sell them to guests, enhancing their overall experience.
  • Ensure guests have ample supplies of amenities, towels, linen, and other essentials, maintaining a high level of service quality.
  • Follow established procedures for pool towel issuance and retrieval, maintaining a seamless guest experience.
  • Liaise with internal departments, such as Laundry, Housekeeping, and Engineering, to provide exceptional service and ensure a smooth operation.

We are looking for a skilled and enthusiastic individual who is passionate about delivering outstanding service and creating memorable experiences for our guests. If you are a team player with excellent communication skills and a commitment to excellence, we encourage you to apply for this exciting opportunity.


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