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Customer Experience Ambassador

il y a 1 mois

IssylesMoulineaux, Île-de-France Accor Temps plein

Customer Experience Ambassador

At Accor, we're committed to delivering exceptional customer experiences that leave a lasting impression. As a Customer Experience Ambassador, you'll be the face of our brand, ensuring that every guest feels welcome and valued. Your charisma and passion for delivering outstanding service will make all the difference in creating unforgettable experiences for our guests.

Key Responsibilities:

  • Provide warm and personalized service to guests, ensuring a seamless experience from check-in to check-out
  • Collaborate with the Front Office team to ensure efficient and effective guest service
  • Stay up-to-date with hotel operations and services to provide informed and enthusiastic recommendations to guests
  • Participate in ongoing training and development to enhance your skills and knowledge

Requirements:

  • Previous experience in a Front Office or customer-facing role
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and adapt to changing situations
  • Passion for delivering exceptional customer experiences

What We Offer:

  • Competitive salary and benefits package
  • Opportunities for career growth and development
  • Recognition and rewards for outstanding performance
  • Access to our Employee Assistance Program