Dining Service Professional
il y a 4 semaines
Job Title: Waiter / Waitress
Job Summary:
We are seeking a highly skilled and professional Waiter / Waitress to join our team at Sofitel Al Hamra Beach Resort. As a key member of our Food and Beverage team, you will be responsible for providing exceptional service to our guests, ensuring their dining experience is memorable and enjoyable.
Key Responsibilities:
- Provide a courteous, professional, and efficient service to guests at all times.
- Undertake any reasonable tasks and secondary duties as assigned by your direct supervisor.
- Perform opening and closing procedures established for the respective outlet as assigned.
- Have a thorough understanding and knowledge of all food and beverage items in the menu and the ability to recommend Food & Beverage combinations and up sell alternatives.
- Provide high standard of quality and efficient / friendly service as per Standard Operational Procedures.
- Ensure that the respective outlet and surrounding area are kept clean and organized at all times.
- Handle guest enquiries in a courteous and efficient manner.
- Establish a rapport with guests maintaining good customer relationship.
- Monitor operating supplies and reduce spoilage and wastage.
- Report guest complaints or problems to outlet supervisor / Assistant Manager and Manager if no immediate solution can be found and assure follow up with guests.
- Assist in carrying out monthly, quarterly, bi-yearly, yearly inventory of operating equipment.
- Be entirely flexible and adapt to rotate within the different sub sections of the F&B Department or any other Department of the hotel as assigned.
Requirements:
To be successful in this role, you will need to possess excellent communication and interpersonal skills, be able to work well under pressure, and have a strong attention to detail. You will also need to be flexible and able to adapt to changing situations.
About Us:
Sofitel Al Hamra Beach Resort is a luxurious hotel located in a beautiful beachfront setting. We offer a range of amenities and services to our guests, including fine dining restaurants, bars, and a spa. We are committed to providing exceptional service and ensuring that our guests have a memorable and enjoyable stay with us.
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