Customer Success Manager

il y a 1 mois


Rennes, Bretagne, France WeLoveCustomers Temps plein
Join Our Team

We are seeking a highly skilled and motivated Customer Success Manager to join our team at WeLoveCustomers. As a key member of our Customer Success team, you will be responsible for delivering exceptional customer experiences and driving business growth through strategic account management.

Key Responsibilities:
  • Develop and execute customized account plans to meet customer needs and drive business growth.
  • Build and maintain strong relationships with key customers and stakeholders.
  • Provide exceptional customer service and support to ensure high levels of customer satisfaction.
  • Collaborate with cross-functional teams to identify and capitalize on new business opportunities.
  • Monitor and analyze customer data to identify trends and areas for improvement.
Requirements:
  • Bachelor's degree in Business Administration, Marketing, or related field.
  • Minimum 2 years of experience in customer-facing roles, preferably in BtoB sales or account management.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and prioritize multiple tasks.
  • Strong analytical and problem-solving skills.
What We Offer:
  • Competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • Collaborative and dynamic work environment.
  • Recognition and rewards for outstanding performance.

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