Cycle Technician and Customer Service Representative

il y a 4 jours


Tours, Centre-Val de Loire, France CNPC Temps plein
About the Job

We are seeking a skilled and enthusiastic Cycle Technician to join our team at Paulette, a leading bike rental company. As a Cycle Technician, you will be responsible for the maintenance, repair, and preparation of our fleet of bikes.

Key Responsibilities
  • Perform routine maintenance and repairs on bikes to ensure they are in good working condition
  • Prepare bikes for rental, including cleaning and checking for any issues
  • Provide excellent customer service, including answering questions and resolving any issues that may arise
  • Sell bike-related products and services to customers
  • Process transactions and manage customer accounts
  • Collaborate with other team members to ensure seamless operations
Requirements
  • Hold a CQP Vendeur Technicien Cycle qualification
  • Have experience in a similar role, preferably in the bike rental or sales industry
  • possess strong technical skills, including bike maintenance and repair
  • Be able to work independently and as part of a team
  • Have excellent communication and customer service skills
  • Be proficient in English (bonus point)
About Paulette

Paulette is a dynamic and growing company that specializes in bike rental and sales. We are passionate about providing our customers with an exceptional experience and are committed to delivering high-quality products and services.



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