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Customer Service Representative
Il y a 2 mois
Receptionist at ibis Styles Tours Centre
The reception team at ibis Styles in Tours Centre is seeking a dedicated individual to join their ranks. If you thrive in a customer-focused environment and find satisfaction in delivering exceptional service, this opportunity could be perfect for you.
Responsibilities:
- Provide outstanding customer service to guests, ensuring their needs are met promptly and efficiently.
- Manage guest check-in and check-out procedures with accuracy and professionalism.
- Handle inquiries and requests from guests in a friendly and helpful manner.
- Maintain a clean and organized reception area.
Qualifications:
- A genuine passion for exceeding customer expectations.
- Excellent communication skills, with fluency in English (your level will be assessed) and potentially another foreign language.
- Proficiency in using computer systems and software applications.
- Prior experience in a reception or customer service role is advantageous.
Benefits:
- Transportation costs covered by the company.
Work Schedule:
- Flexible work hours.
- 8-hour workday.
- Rotating shifts, including day, evening, and night shifts.
- Occasional weekend and public holiday work.
